Aaron's

If your looking for nice people to work with you this is the place everyone has always been so understanding and helpful and I love my appliances.

If your looking for nice people to work with you this is the place everyone has always been so understanding and helpful and I love my appliances.

Never ever renting from Aaron’s again. I told them to come get their appliances on Friday the 4th they scheduled it for Tuesday the 8th my sister came an sat at my house for 3 hours that day and no one called or came by. Today they called and asked if I changed my mind bc they seen that some one came by and I didn’t answer. AGAIN NO ONE CAME BY. Today they rescheduled it and someone put the notice on the door but couldn’t be bothered to knock, as I’m sitting on my couch with my dog and watching tv no one called me no one knocked. I called Aaron’s and told them they said not to question their integrity. That they did in fact call and knock on my door. I will not say I handled it professionally bc I didn’t I lost my temper but they were questioning my integrity at this point bc no one knocked no one called. So either they lied to the guy or he’s covering for them. Idc either way. It’s unprofessional how they acted.

Terrible experience overall with the Pell City location. Terrible communication, pretty much nonexistent unless calling about making a payment. Ordered a washer/dryer set and it was delivered damaged, which we didn’t blame the team. However when it was time for redelivery we were told they would contact us when the new appliances were delivered to the store so we could set up a time for it to be delivered to our residence. The time frame they gave us was a week, a week and a half went by and no call what so ever. They did however call about us making a payment which was hilarious considering we did not have the items yet. Once the date came for delivery they gave us a time frame, which they of course did not stick to. Almost an hour went by from the time frame they gave us and nothing, no one showed up, no call, nothing. I contacted the Pell City location and they then told me the drivers had not even left the building yet. Never working with them again. extremely terrible. Zero out of ten.

Terrible experience overall with the Pell City location. Terrible communication, pretty much nonexistent unless calling about making a payment. Ordered a washer/dryer set and it was delivered damaged, which we didn’t blame the team. However when it was time for redelivery we were told they would contact us when the new appliances were delivered to the store so we could set up a time for it to be delivered to our residence. The time frame they gave us was a week, a week and a half went by and no call what so ever. They did however call about us making a payment which was hilarious considering we did not have the items yet. Once the date came for delivery they gave us a time frame, which they of course did not stick to. Almost an hour went by from the time frame they gave us and nothing, no one showed up, no call, nothing. I contacted the Pell City location and they then told me the drivers had not even left the building yet. Never working with them again. extremely terrible. Zero out of ten.

I was purchasing a Generator from AARON'S in Pell City. I had never used the Generator until my power went out and was told it would be few hours before it came back on. Well I pulled out this Brand New Generator and started it up with no problem. As I was hooking up the power line to the Generator and my Refrigerator and Freezer. I found out that it wasn't generating any power to my Frigidaire and Freezer there period. I checked everything I could to find out why. Well to make a long story short they wouldn't do anything I wanted a refund or another Portable Generator so I'm guessing that I will loose my money and everything. Don't do business here or any of these again .

I was purchasing a Generator from AARON'S in Pell City. I had never used the Generator until my power went out and was told it would be few hours before it came back on. Well I pulled out this Brand New Generator and started it up with no problem. As I was hooking up the power line to the Generator and my Refrigerator and Freezer. I found out that it wasn't generating any power to my Frigidaire and Freezer there period. I checked everything I could to find out why. Well to make a long story short they wouldn't do anything I wanted a refund or another Portable Generator so I'm guessing that I will loose my money and everything. Don't do business here or any of these again .

I signed a lease for a PS5 bundle last year, online. It took over three weeks for me to actually receive what I payed the first month for already. I wasn't credited and my payment was not prorated at all when I finally did receive it. I ended up paying the next payment only a week after it arrived. Now, I have ordered a mattress last week and as of today, still no arrangements for delivery or anything from the store. I even called to make sure my contact info was updated and correct. It might not be my local stores fault, hence the three stars instead of one. If not though, Aaron's needs to seriously consider upgrading to a system where their online purchases and leases are properly communicated to the store responsible for the delivery of said purchases. And don't have the online store tell your customers that an employee will contact you within three days to set up a delivery if there is no intention on doing so. It's unprofessional and just bad business practice. Thank you

I signed a lease for a PS5 bundle last year, online. It took over three weeks for me to actually receive what I payed the first month for already. I wasn't credited and my payment was not prorated at all when I finally did receive it. I ended up paying the next payment only a week after it arrived. Now, I have ordered a mattress last week and as of today, still no arrangements for delivery or anything from the store. I even called to make sure my contact info was updated and correct. It might not be my local stores fault, hence the three stars instead of one. If not though, Aaron's needs to seriously consider upgrading to a system where their online purchases and leases are properly communicated to the store responsible for the delivery of said purchases. And don't have the online store tell your customers that an employee will contact you within three days to set up a delivery if there is no intention on doing so. It's unprofessional and just bad business practice. Thank you

Well I had a few issues .. but all around seem like a good place to deal with. I ordered and waited on deliver for days just to find out it was never coming and no one called. Took a couple hours and going down there to get it straightened out .. then the only brought half the items when delivered. Then they didn’t take my first payment .. so I had to call again to put it on file and auto pay again. But I love my washer and dryer they are amazing