Aaron's
1500 Grand Central Ave Ste 114, Vienna, WV 26105
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
1500 Grand Central Ave Ste 114, Vienna, WV 26105
Get directionsPhone
(304) 295-4177Customer reviews
130 reviews
They don’t even deserve 1 star we’ve been charged $100 more than agreed asked them to come and pick it up they say we have to keep it for 1 year I have the printed contract that says we can return it anytime. I’ve been cussed at and threatened by Joe and Andy I’m sure they wouldn’t appreciate their wives being spoken to the way they have spoken to me. Buyer beware
Their customer service sucks they could not tell me a pay off amount without put two charges on my card and in this technological world we live in I just find that very ridiculous so I will not be back there.
Their customer service sucks they could not tell me a pay off amount without put two charges on my card and in this technological world we live in I just find that very ridiculous so I will not be back there.
Joe so called general manager is very rude and unprofessional to deal with I've been a customer with them since 2014 but I will never deal with them ago as far as Jeff and Andy and they rest of the guys awesome people great customer service
Isn't Aaron rent to own , well we got washer and dryer off them and we are 2payment from being payed off and we told them we could make anymore payments and they said it don't work like that we had keep it and pay it off no it's rent to own . very rude . always calling us. aThey call everyday , sometimes 2 or 3 times demanding a payment . saying their going call police and have us arrested for th ift .
Isn't Aaron rent to own , well we got washer and dryer off them and we are 2payment from being payed off and we told them we could make anymore payments and they said it don't work like that we had keep it and pay it off no it's rent to own . very rude . always calling us. aThey call everyday , sometimes 2 or 3 times demanding a payment . saying their going call police and have us arrested for th ift .
I have leased a washer a dryer and a riding mower with them. The riding mower by the second time my husband used it began to make a terrible noise and right after it no longer operated correctly and he lost the use of the brakes. I called and they came out to get the mower and left a beat up loaner that didn't like to start. I called a month later and asked if there was an eta on the return of my mower because if it wasn't going to be anytime soon I was cancelling my lease. I was screamed at being told no that I had to wait and I was not allowed to cancel the lease because it was a riding mower. Btw $258 a month for a mower I don't have access to. I checked my lease and it says that as long as it was functioning and not disrepair by my fault I could leave the lease. Today December 2, 2025 I called again inquiring about the mower and the accounts manager got an attitude with me and said that is not how it works. He proceeded to mansplain to me that if I was paying for a car and needed a repair that I would still have to make payments. I told him that if I took my vehicle somewhere and it took that long I would never return and take my business elsewhere. With it being compared to a car I returned to the dealer and this dealer sold me a lemon. Why should I house a beat up old barely running riding mower and not have access to the one I purchased and have it in good condition. Each time I call in reference to the mower I get met with attitude... This time he was on speaker phone and I had witnesses to the way he addressed me the entire time. They need to do better with their attitudes they get close to $400 out of me each month with what I do lease. They need knocked down a few pegs for sure!
I've gotten items from them several times but never will I ever go there again. My wife got an item from them which was supposed to be free for a certain amount of time but when she went to return it because she couldn't use it well it was a mess. The guy who was working at the time even threaten to take her to court. This place has truly gone down hill , main thing is lesson learned. Never will I shop there again . I mean it wouldn't have been bad but they sent her a coupon good for 90 days wrist free to try out a product and if it didn't work out she could return it.But when she went to return it all hell broke lose. The guy who came up to the register was rude as hell. I normally get things from there and pay the balance before the 120 days is up but there's no way that I'll ever step foot in there again
I have leased a washer a dryer and a riding mower with them. The riding mower by the second time my husband used it began to make a terrible noise and right after it no longer operated correctly and he lost the use of the brakes. I called and they came out to get the mower and left a beat up loaner that didn't like to start. I called a month later and asked if there was an eta on the return of my mower because if it wasn't going to be anytime soon I was cancelling my lease. I was screamed at being told no that I had to wait and I was not allowed to cancel the lease because it was a riding mower. Btw $258 a month for a mower I don't have access to. I checked my lease and it says that as long as it was functioning and not disrepair by my fault I could leave the lease. Today December 2, 2025 I called again inquiring about the mower and the accounts manager got an attitude with me and said that is not how it works. He proceeded to mansplain to me that if I was paying for a car and needed a repair that I would still have to make payments. I told him that if I took my vehicle somewhere and it took that long I would never return and take my business elsewhere. With it being compared to a car I returned to the dealer and this dealer sold me a lemon. Why should I house a beat up old barely running riding mower and not have access to the one I purchased and have it in good condition. Each time I call in reference to the mower I get met with attitude... This time he was on speaker phone and I had witnesses to the way he addressed me the entire time. They need to do better with their attitudes they get close to $400 out of me each month with what I do lease. They need knocked down a few pegs for sure!
I've gotten items from them several times but never will I ever go there again. My wife got an item from them which was supposed to be free for a certain amount of time but when she went to return it because she couldn't use it well it was a mess. The guy who was working at the time even threaten to take her to court. This place has truly gone down hill , main thing is lesson learned. Never will I shop there again . I mean it wouldn't have been bad but they sent her a coupon good for 90 days wrist free to try out a product and if it didn't work out she could return it.But when she went to return it all hell broke lose. The guy who came up to the register was rude as hell. I normally get things from there and pay the balance before the 120 days is up but there's no way that I'll ever step foot in there again
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.