Aaron's

Awesome people to work with very understanding also very nice and respectful folks

I have had way too many problems with this Aaron’s! 2 years ago I started a lease to own for a brand new fridge when I received it it was definitely not brand new it was used and had roaches in it, I called and expressed to the store manager at that time the issue and he was extremely kind to go as far as getting them out there the next day with the brand new fridge I was paying for and removed the other. Fast track to the beginning of this month that brand new exact same fridge stopped working ( how convient right now sooner it’s paid off it breaks) when It was found that it wasn’t working I had just got back from being out of town causing me to lose every bit of my food, full freeze lt and fridge. I had payed this fridge off back in March and continued to pay on the warranty for the fridge. When I put in the claim I was told by the Club claim to contact the store and speak with the store manager and they would help replace the food I lost. When I spoke with the now currant store manager she flat out refused to do anything for me and told me that they would cover it if it was within 60 days of paying it off to contact the club they would be the ones to do so. When I spoke to the club I kept getting sent to other departments and told it’s a the managers discretion, I have gotten a huge run around from every department with Aarons being sent back to the store manager being told they will not do anything to replace the food it had to break in the 60 days… So your telling me that because it was 90 days I’m out luck of getting my food replaced but not only that it could take up to 30 days to get the fridge fixed?! Are you kidding me?!? I have spoke to customer service over a dozen times being told a higher up will contact me and guess what I’m still waiting and havnt heard a word from them. I understand that if I paid straight out for the fridge it would be my problem but I paid for the warranty and not only that I paid on the fridge for 2 years well over $2000 and it breaks! I will never purchase from Aaron’s again the customer service I received from the store them selves is absolutely horrible, the new sm has no care at all I asked her for a hire up to contact me and she flat out refused, because she’s already spoke with him. I have never experienced something like this. I’m extremely irritated that the fridge went out within 2 years of having it for the amount I paid on it and on top of it the amount of food I lost. Do better Aaron’s.

Ordered washer and dryer and washer and the washer had a dent they just flat out ignored I even told them about it. Do not go to this location you'll meet threats and attitude and wrong or damaged product.

Ordered washer and dryer and washer and the washer had a dent they just flat out ignored I even told them about it. Do not go to this location you'll meet threats and attitude and wrong or damaged product.

We rented a tv from there at 44.99 a month and they charged us $101.10. When this issue was brought to their attention they refused to abide by the agreement even after showing them the ad and the receipt for the 1st months payment. When asked for the customer service number the manager laughed it off and said she was not worried because the claim would just come back the her. Just absolutely the worst people to work with.

We rented a tv from there at 44.99 a month and they charged us $101.10. When this issue was brought to their attention they refused to abide by the agreement even after showing them the ad and the receipt for the 1st months payment. When asked for the customer service number the manager laughed it off and said she was not worried because the claim would just come back the her. Just absolutely the worst people to work with.

Chanay was amazing! She has excellent customer service and was so easy to work with! I was stressed about the process and she made it so easy!

Chanay was amazing! She has excellent customer service and was so easy to work with! I was stressed about the process and she made it so easy!

I’ve bought a couple different things from Aaron’s furniture and the last thing I bought was a bedroom seat bedroom suit come in and was extremely damaged. I’ve been trying to deal with him for the last month and a half closer to two months now every time you call you, get an answer of oh we’re dealing with the regional manager. I’ll get you an answer. Oh the regional manager is on vacation. Oh, he’s out of town. I will never buy from Aarons furniture again after this experience. this was all supposed to be brand new furniture never touched highly disappointed in the customer service that has been received from this location. Will never buy from Aaron‘s furniture again.

I’ve bought a couple different things from Aaron’s furniture and the last thing I bought was a bedroom seat bedroom suit come in and was extremely damaged. I’ve been trying to deal with him for the last month and a half closer to two months now every time you call you, get an answer of oh we’re dealing with the regional manager. I’ll get you an answer. Oh the regional manager is on vacation. Oh, he’s out of town. I will never buy from Aarons furniture again after this experience. this was all supposed to be brand new furniture never touched highly disappointed in the customer service that has been received from this location. Will never buy from Aaron‘s furniture again.