Aaron's

Rented a ps5 from Aaron’s and my controller keeps going out apparently it’s something that’s been going on for years with PlayStations controller come to find out Aaron’s won’t replace your mechanical issues with the controller just the system this is ridiculous now I’m continually spending 70 bucks on controllers I’ve rented the game and a tv never again

At the Badcock South Boston VA location; Salesperson Lesley worked with me for the best purchase experience. The Delivery team Brandon and TJ was over top for professional service!! The truck was backed about a half mile up my driveway to avoid the wet lawn and not get stuck. The cargo was securely tied down to avoid any damage. They were experienced on safely handling of the merchandise off the truck. The men were polite and friendly and accommodating. The Best!! Thanks team!! Walt

Kay and Jamilla are very personable and knowledgeable. They were a great help in finding exactly what my husband and I were looking for. We can’t be happier with our bedroom purchase. Please go see these ladies for your furniture needs! You will be very satisfied!

My Wife and I had an awesome experience with Saleslady Kay. Friendly, Knowledgeable, and very professional service. We received our Leather Den Set and the Delivery men were absolutely on point as well. We are very satisfied 100%.

Our store manager, I believe her name was Deelia Brand was absolutely amazing. She was quick, knew what she was doing and answered all our questions. I was nervous about the purchase but by the end I felt good about it. She set my mind at ease. Thank you!!

Very nice store but the staff is not very friendly or very helpful. I was looking for a twin mattress set and I was taken to a monitor and the sales lady walks off. She came back a few minutes later and I asked to see the set that was on the screen. She seemed more concerned with having to pull back the spread than she was showing me the mattress. After I purchased the set they said they would call when it came in. Didn’t happen. I called twice. When I picked up the set, the man at the loading dock told me to sign the paperwork, handed me my copy and walked off. After I waited a few minutes, I loaded it myself. He never did come back.

I've been with Aaron's for years, not only have they costed me near 1000 in overdraft fees, it's been over a month with only a few payments, that excuses were made by Angie and was never updated about the TV. My stuff wasn't repaired but she was quick to call for a payment. They also used my card on another account fraudulently without my permission. I've had to block their company due to numerous times of issues! I've asked for higher management to contact me and still nothing yet im paying over 3000 for a TV and have purchased more. I honestly wouldn't recommend arrons especially after bringing them buisness and even making on time payments it doesn't help ur credit at all , but they say it will. If anything this company portrays convince while robbing people blind of their money. Im considering taking legal action and calling the better buisness bureau. Worst company ever!

The worst experience I have ever had with Aaron's in the past 10 years. My information was used to pay someone else bill. Then the lady that made the mistake Samantha(employee). Had the nerve to tell my wife that she needed to check with me, because I paid another bill for another womans account. When she called to resolve the mistake that she had made. Super disrespectful!!!! I called Corporate ,and spoke with the Regional Manager. To let him know the situation. At the end of the day everyone makes mistakes. It is a right way to do everything.What you will not do is disrespect my character ,and my family. So from this day forward, I will refer all my friends,family members, and previous clients to the location in Danville,Va. Just made another purchase with the Aaron's from the location in Danville,Va. They showed class, and valued the Aaron's brand name. I would have given this location a 0, if it was a option. I wouldn't recommend this location to anyone.

I think Aaron's is absolutely awful. I have rented from them twice and never had a problem with them until I was paying more on my account to pay it off and they decided to change my due date on my account without telling me. I went into the store twice to get it straight and both times the representative tried to get me to pay more money and said that it was my fault. I also get paid on the 16th of every month and they have always had it in the system that my payment is due on the 16th of every month. Now when I go in on the 16th they say that they have nothing in the system about me not having to pay until the 16th. They are so trifling, I will be glad when I pay them off.

I'd give them zero stars if I could. Renting was ok, & delivery was ok, but when I called to confirm the furniture pickup today, I was told that "Oh, we made a scheduling mistake, & were going to give you a call later today to see about rescheduling for later this week. I scheduled this a week & a half ago. I'm moving back to Texas today or tomorrow morning at the latest, & needed this furniture picked up. So I guess they'll have to pick it up off the curb if they really want it tomorrow. P.S, they're pricing is ridiculous if you rent to own.