Aaron's
451 U S 96 S, Silsbee, TX 77656
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
451 U S 96 S, Silsbee, TX 77656
Get directionsPhone
(409) 386-1122Customer reviews
92 reviews
The Silsbee location has lost our business and never return again. My wife was treated very rude by Carolina and when I brought this to the General manager Attention she sided with her employee. So for a business to stay in business they have to have customers so word of mouth and letting people know how they treat customers will hurt them more than anything. These two have cost Aaron’s business and sales . Bullying tactics don’t work
The Silsbee location has lost our business and never return again. My wife was treated very rude by Carolina and when I brought this to the General manager Attention she sided with her employee. So for a business to stay in business they have to have customers so word of mouth and letting people know how they treat customers will hurt them more than anything. These two have cost Aaron’s business and sales . Bullying tactics don’t work
Had the worst experience ever in Beaumont Texas call Scott Scott called me to speak to me about it and did nothing. Absolutely nothing about it then try to credit my account for the inconvenience and the unprofessionalism did not even listen to the complaint tried to talk over me the entire time this is just sad.
Had the worst experience ever in Beaumont Texas call Scott Scott called me to speak to me about it and did nothing. Absolutely nothing about it then try to credit my account for the inconvenience and the unprofessionalism did not even listen to the complaint tried to talk over me the entire time this is just sad.
I have purchased several thing from this store and I will always be a loyal customer. They have bent over backwards to make sure I have been able to make payments and work with me on all my stuff that I have purchased from them.Thank you so much for all your help Ms.Caroline and team
I wish I could give 6 stars everything was so pleasant. The CSR's are all nice and Kirk that delivered my ordered went above and beyond to make sure everything was perfect. Aaron's was a great choice for starting my holiday.
I wish I could give 6 stars everything was so pleasant. The CSR's are all nice and Kirk that delivered my ordered went above and beyond to make sure everything was perfect. Aaron's was a great choice for starting my holiday.
If I could give under a 1 star for this place I would, the manager and assistant manager are rude. Quick to take ur money but when u ask for a refund give you a false number for corporate office and give u a runaround. I called the Beaumont branch and easily got the corporate number without a hassle. Several people has had issues with this branch. It needs to be shut down ASAP. I paid a down payment and now getting a run around to get it back along with the store manager lying saying my references aren't being contacted for my to pick up the product. Upon calling in confronting the store manager she called me a liar but when I proved that the number was in the call log her story changed. and when I stated I had an attorney involved she got a attitude even more this is bad business for silsbee.
If I could give under a 1 star for this place I would, the manager and assistant manager are rude. Quick to take ur money but when u ask for a refund give you a false number for corporate office and give u a runaround. I called the Beaumont branch and easily got the corporate number without a hassle. Several people has had issues with this branch. It needs to be shut down ASAP. I paid a down payment and now getting a run around to get it back along with the store manager lying saying my references aren't being contacted for my to pick up the product. Upon calling in confronting the store manager she called me a liar but when I proved that the number was in the call log her story changed. and when I stated I had an attorney involved she got a attitude even more this is bad business for silsbee.
Got a mattress from here 6 months ago. There's where the problem started. Upon delivery I see that the bed wasn't new as stated it was before I left the store,so i called the store and the RUDEST PERSON in the store began to tell me the mattress was new and basically calling me a liar. I told them I didn't want it until a mgr called me and told me he would sale it for 150 and that it has only been on display. Here I am 6 months later calling in to make my final payment and guess what? They tell me it added interest because my same as cash was over last month. With that being said I now owe ANOTHER 120 on a mattress I have paid 120 on already and only owed 30 dollars. Although when speaking with a manager last month he did tell me it would add just a little if I didn't pay it off he failed to inform me it would double. I will never do business with this company ever again nor will I ever recommend this place to anyone, yeah it's good when you don't have full cash to pay for something but this is just ridiculous. After a few corporate calls maybe they will help train their employees at a professional level and teach them how to talk to someone like they have half of an education and do something about how certain employees should have to act. Ghetto isn't professional.
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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