Rent-A-Center

Employee hit my car did not tell me about it drove off and their insurance is now accusing me of fraud and refusing to pay for I just want taillight fixed

Since yesterday I've been attempting to do online verification and transaction as in holding deposit fee, but I have attempted today to reach out to anyone from Rent-A-Center because I received a text to call a certain number to speak to representative. I am so highly discouraged into moving forward renting from Rent-A-Center when their representatives or team members do not show initiative interest to conduct business. I'll take this as red flags that I will not move forward and conducting business with Rent-A-Center

I have been a customer for a while and they have worked with us on payments. We have paid off several things. But, my computer and tires from a previously purchase. But, a couple of weeks again my husband went in to purchase a new set of tires the beginning of June.. We was told that a hundred dollars would be tooling off and that our first bill would be due in 30 days. But, they are already changes us for the tires. They are not doing tires with Ringo Tires anymore. They are using Discount Tires now. Well, my husband went to have them put on our car. And someone there handed him a receipt on how much they cost and rent a center paid them. They was not suppose to give the customer the receipt. But, I am glad he did. Because, now I know the truth about they are overcharging their customers. That my dears is called price grudging. They are getting richer from customers being overcharged. I have the receipt that says $575.75 dollars. They are charging us for 8 tires instead of 4 tires. But, they are charging us double for the tires. I can understand a few $100.00. Dollars but not double the price.They are charging us over a $1000.00 dollars. I may not never buy anything else from them. You trust people to do the right thing by the customer. But, apparently they don't care enough about their customers. We all work hard for our money. I think That this company needs a wake call. What they are doing is against the law. They do have some nice people working there. Thank you,

Theresa was very helpful and knowledgeable. This was my first time shopping with rent a center. The credit specialist shopped around with me and was very informative and patient while I made my choices. They have a great selection to chose from.

I have been a customer for several years now. My first experience was with a former manager "Dustin" who was great! Was sorry he had to go😔however, Theresa and Walter are just as wonderful. Faces have changed with other employees over the years but so far, so good. Even when I came in grumpy, customer service kept smiling 😃