Aaron's

This is absolutely thr greatest store that I have ever been too for all of my new home needs. My family couldn't be more thankful to Sandy and the crew there in Conroe, TX for all of the attention and care we have received each time we have entered. I want to say thank you to everyone there. Even the delivery service was extremely friendly and helpful in setting everything up for us for my daughter's new bedroom. The amount of fantastic leadership in Conroe performed fully reflects through each team member that I have had the pleasure of interacting with. For those who are reading all of the ONE STAR reviews, it doesn't take a rocket scientist to identify what most of them have in common. The spelling, punctuation and incorrect or failed usage of words should tell you all that you need to know from these angry customers. It makes sense and comes with no surprise seeing that the negative reviews are coming from clearly uneducated, angry and emotional individuals. These negative reviews are poorly written with incomplete sentence structutes, incorporating no substance and with spelling so terrible that not even auto-coreect could come in for the save. Undoubtedly, these ONE STAR reviews are submitted by people who I'm willing to bet have verbally and with a signature declared that they agree with and understand a contract that is clearly way above their reading and comprehension level. It's in a broke and impulsive consumer's nature to deceive themselves, as well as the business they are transacting with that the payment and/or return and exchange policies outlined in the contract are fully understood, reasonable and manageable. Even though everything in their mind is processing like a can of alphabet soup with no vowels, they barely capable of knowing that the only way out of the store with what they came for is to be fully agreeable and confident with fulfilling their responsibilities. Finally, when it's time for the ONE STAR reviewer to follow through with their commitments and aren't able too, or it's too inconvenient, or expect the business fullfil the actions required of the customer, they then resort to whine and cry because they were "never told" or that "their significant others were called to find out where they are" with the money they owe and continue to try and avoid the business.

Great fast experience, go see Brittney! She's good at her job was in and out, whole process took less than 30 minutes

My grandmother has told them repeatedly to take the chair back she didn’t want it anymore. They refuse to contact her back to end the contract. They refuse to pick up item and still charge her. Do not go here horrible people and taking advantage of an older woman. I repeat do not go here they will not honor there own contracts

Derek is rude and sleep making calls. Please wake up, have some coffee before you start dailing numbers and don't call my job before you call me. What's your purpose of calling my job.

I’ve been a customer for several years, and unfortunately my recent experiences have led my husband and I to end services. There has been poor customer service, a lack of communication, and actions that did not reflect integrity. I’m grateful to be making our final payment this week and moving forward. I hope the company takes this feedback to improve in the future.

So this is kind of a tangent. My refrigerator went out so I called the Aaron’s that I have a washer and dryer through. They were unable to get a refrigerator out to me sooner than what I needed so I called around to other Aaron’s. Conroe was able to get me a refrigerator out that next day That was the only plus side about the Conroe store. After that I told him I had one more payment to pay off my washer and dryer would I be able to do that and get the month free on the refrigerator? The staff there told me that it was possible that they would transfer my account so they could do it Fast-forward to the first of the month I’m charged for the refrigerator and the washer and dryer that was never transferred over then when I asked about getting the month free, they said they would refund me my money and here it is two weeks later and I still haven’t got my money so either the staff are not trained how to do their job properly or they’re all liars and Sam the general manager is the biggest liar of them all telling me Saturday the 13th that he processed my refund to find out that it was just processed today so stay clear of the Conroe store

I had the absolute best time shopping for furniture. The lady who helped me was amazingly patient and helped me match things up. I changed my lamps and tables multiple times and each time she did so with ease and was happy to help. I will definitely be back.