Aaron's

After posting my review & reading others, it looks like Steve & Melissa need new jobs. After reading all these reviews talking about how rude & incompetent Steve & Melissa are, I’m just curious.. HOW DO THEY STILL HAVE JOBS??? They should have been fired a long time ago! Would never buy here. I’ve been using Aaron’s for all our houses needs for the last couple years. The one in Knoxville has absolutely been amazing. I needed a couch after we had moved & I wanted it through Middlesboro but for some reason it went to Morristown. The store manager Steve (Dodson?) called me one time. Left a short message & I never heard from him again. So the system showed I put the order in but didn’t show pending until the couch got to their store. I called 3 maybe 4 times over the period of two weeks. Steve was never in, never & I was always told to call back. Well one day I was fed up & I called & the sweet Melissa (?) decided today was her day. I said he’s there but is unavailable ?!?? In a raised tone. Anyone would be frustrated at this point & I had called customer service to complain & fix the issue prior to calling that store. She immediately said “we canceled your agreement” as soon as I told her I had already called customer service. Umm it’s your store that’s losing money. I’ve always been in good standing. So, I went to the middlesboro location & with in 10 mins I was done & couch was ordered. Multiple people telling me “I’m sorry, no one has had good stories from that location.” Now that I know that, I’ll make sure my friends & family stay away from the Morristown location. I hope they all change their tone because they’ll lose many customers. Smh

Absolutely the worst management ever. After 6 years I was approved and the store manager said no on the date of delivery and with my contract already signed. Arron’s is the worst customer in Morristown and I won’t buy another thing from you ever again and I will make sure no one else I know or come in contact with ever comes to Arron’s

I was insulted and turned away even though my application was approved for well more than was needed. But because of my address, I was insulted and turned away. Nothing that I had done, but because they had problems with other tenants in my apartment complex. Aaron's problems with other people in other apartments are not my problem. But Aaron's made sure that it was. I was insulted and degraded because of OTHER people who I have nothing to do with. If I could give a lower rating I would. So much for treating the customer with respect. The lady was very rude and very disrespectful. My only fault was was trying to do business with them. Worse experience ever!!!

I think that Aaron's is a great place to shop. Steve Dotson ,Melissa and the rest of the team are great. Awesome customer service. I give them an A+ rating.I needed a tv and they were wonderful, so gracious and kind I got it the same day. Thank you Aaron's for your service.

This place is absolutely amazing! Just got my service connected pay and let me tell you Aaron's in Morristown has made my seemingly impossible dreams come true! Every time I call they are so nice! Every time I have a question they always have an answer! They go above and beyond! I was able to secure the gaming console and TV of my dreams and still have available "Leasing Power"! Their online profile for every customer is so perfect! It constantly shows me where I am at with payments and it's really inspiring to see exactly what percentage of my stuff I own! Very fun and user friendly! Every low rating they have is from people who don't pay their stuff on time! Just keep your end of the agreement and this company will take you places! I am proud to say I love Aaron's! Thank you for your amazing service Morristown!