Aaron's

My boyfriend got a used zero trun mower he has used it a total of 3 times it tore up they came out and fixed it that same day the he started mowing and it tore up again call the store in elizabethton on 5/14 said Friday around 11 I did then I called 3 more time they were hateful and said that someone would be out next week to fix it I explained mowing is his job and the mower is sitting in a costumers yard they sent someone out to move back to our house and it won't move so it's still sitting in someone's yard until next week 300.00 a month for something he can't use will NOT recommend to anyone

Have been with Aaron's for 15 years and do all my business with them and suggest you do as well.

Have been with Aaron's for 15 years and do all my business with them and suggest you do as well.

I am renting through them. Have had issues with the store in Elizabethton TN sense I have been.a customer. I got a pre used stove from them got told by there sales lady that it was looked over and everything worked and it may look rough but they don't take things back if they had cockroaches or anything. Well needless to say I had to get it home in my own vehicle and when I did get it home it did not work. Called the store back up explained to them my issue of the oven light staying on the cool top not working and I get told by the manager that it was my electrical that was messed up. But they would I felt ment when he said we will have someone check it out check your electrical out and let you use a loaner they would bring if it was on them. Well it was and ithe stove I got was gone for a while when it came back in 2 weeks before I got a call to even tell me they had it back for a while I could come get it. So again I had to load up there loaner in my personal vehicle go get my stove that sent out to be fixed. Get it home and I see a note from the service people telling me it was infested with cockroaches and they didn't know how long it would keep working with an infestation like that. I called the store talked to a sales person and explained I was upset due to being told they don't take stuff back that is like that. Has to treat my house for cockroaches as a precaution from the stove I had gotten from them. Well now I had to have my lawn mower served due to the mower deck mount breaking I sent it out end of July they gave me a junk loaner that the tire is or has a leak seat all ripped up and the deck having rope towing it up to cut grass and it cuts uneven. Brian the store manager got very rude with me when I called to keep finding out where my lawn mower is and he said well we gave you a loaner to use that's how it works. But rudely tells me he will call and find out where my lawn mower is at because they switched companies they used after mine was sent out and now I never got or get a phone call back from the manager Brian to tell me if he found any thing out. Will never due business with Arron's again as far as I can see they are scammers just trying to get your money and don't care about there customers. I still don't have my lawn mower or no answers to where it's at. Talking to a lawyer on things about this situation.

I am renting through them. Have had issues with the store in Elizabethton TN sense I have been.a customer. I got a pre used stove from them got told by there sales lady that it was looked over and everything worked and it may look rough but they don't take things back if they had cockroaches or anything. Well needless to say I had to get it home in my own vehicle and when I did get it home it did not work. Called the store back up explained to them my issue of the oven light staying on the cool top not working and I get told by the manager that it was my electrical that was messed up. But they would I felt ment when he said we will have someone check it out check your electrical out and let you use a loaner they would bring if it was on them. Well it was and ithe stove I got was gone for a while when it came back in 2 weeks before I got a call to even tell me they had it back for a while I could come get it. So again I had to load up there loaner in my personal vehicle go get my stove that sent out to be fixed. Get it home and I see a note from the service people telling me it was infested with cockroaches and they didn't know how long it would keep working with an infestation like that. I called the store talked to a sales person and explained I was upset due to being told they don't take stuff back that is like that. Has to treat my house for cockroaches as a precaution from the stove I had gotten from them. Well now I had to have my lawn mower served due to the mower deck mount breaking I sent it out end of July they gave me a junk loaner that the tire is or has a leak seat all ripped up and the deck having rope towing it up to cut grass and it cuts uneven. Brian the store manager got very rude with me when I called to keep finding out where my lawn mower is and he said well we gave you a loaner to use that's how it works. But rudely tells me he will call and find out where my lawn mower is at because they switched companies they used after mine was sent out and now I never got or get a phone call back from the manager Brian to tell me if he found any thing out. Will never due business with Arron's again as far as I can see they are scammers just trying to get your money and don't care about there customers. I still don't have my lawn mower or no answers to where it's at. Talking to a lawyer on things about this situation.

You know when I went and got my washer, dryer, and stove I expected better because the guy I talked to was super nice but when I got my stuff delivered they didn't bring the right parts to my stove it looked really bad with stuff smeared all over it the washer and dryer looked great but had problems with the stove and the guys delivering it were kinda rude to say the least. I would give more stars if everything was better but maybe work on the customer service with the deliveries and make sure the customer has the right parts for something they are paying a lot of money for.

You know when I went and got my washer, dryer, and stove I expected better because the guy I talked to was super nice but when I got my stuff delivered they didn't bring the right parts to my stove it looked really bad with stuff smeared all over it the washer and dryer looked great but had problems with the stove and the guys delivering it were kinda rude to say the least. I would give more stars if everything was better but maybe work on the customer service with the deliveries and make sure the customer has the right parts for something they are paying a lot of money for.

Been dealing with aarons for years back since 2008ish and I've bought new stuff. Well the one time I do get a bring back stove told it work, didn't have bugs and what not. Well I get it home and it don't work I contacted them about it and they said they'll be out to get it Monday and I got it on a Saturday so ok no big deal. Well when I get my stove back with a note stating unit has been infested wit roaches and works now but don't know how long do to the infestation. OK hold up I don't have bugs never did and now I'm getting this note like it's my fault very unpleased!!!!

Been dealing with aarons for years back since 2008ish and I've bought new stuff. Well the one time I do get a bring back stove told it work, didn't have bugs and what not. Well I get it home and it don't work I contacted them about it and they said they'll be out to get it Monday and I got it on a Saturday so ok no big deal. Well when I get my stove back with a note stating unit has been infested wit roaches and works now but don't know how long do to the infestation. OK hold up I don't have bugs never did and now I'm getting this note like it's my fault very unpleased!!!!

Sold me a used lawnmower that busted a belt on the second time using, called them because I had the mower for less then a month they came and picked it up for servicing then charged me for another month when I did not have the mower, husband and I decided we wanted to go with a brand new one, REFUSED to refund me for the mower that I did NOT have or get to use! Will NEVER go back! Oh yeah! And I was told I would get a call back from the regional manager....guess what!!??? Two weeks later I am calling THEM back to inquire to my ticket....still no to the refund and no call back from RM. pathetic! Bad customer service!