Aaron's

I don't normally make reviews or call anyone out on the internet. But I have a mower I've been a long time customer since 2016 and I can't not make the payment for July - so I decided Thursday to call my local store and get it picked up and then Ethan wants act less a two weeks payment to pick it up and no body knows what going on there anymore. Im calling the headquarters tomorrow morning to complain

I recently got a mower and talked to Jeremy on Monday about a issue with it never heard anything back. & need to do something about Ethan he is rude fell on some hard times last year and he makes you feel like the bad person asking about a payment arrangements might just return my items

I recently got a mower and talked to Jeremy on Monday about a issue with it never heard anything back. & need to do something about Ethan he is rude fell on some hard times last year and he makes you feel like the bad person asking about a payment arrangements might just return my items

Horrible experience. I’ve never used Aaron’s before but they definitely didn’t get off to a great start by any means. I will not be going back period. I ordered two pieces of furniture online. A week and a half went by never heard a word. I was still having to make payment but didn’t have the furniture. I called they ask me to send info to the gm so I did and they’d call with a delivery date. Never heard word. So I went in the store once again got the run around. Called a few days later they need my info sent again to the gm. I informed them I had already done that they said they needed it for both pieces of furniture. So I sent it once again. Still didn’t hear anything so I call and ask if I can get a delivery date. They tell me it’ll be here Friday and asked if I wanted it before 3 or after I said before. Never heard another word. Friday rolls around and I wait and wait till about 2 and call. Oh your furniture is on the second load it’ll be after 3 we didn’t get a message or a note left telling us you wanted it before 3 so it’ll be there between 3-7. 20 minutes till 7 I call. Oh their about 20 minutes out. 8:15 rolls around. My furniture finally gets here but it’s only one piece of it. Call Saturday. Oh it’ll be there Monday. This was the absolute worse customer service ever. The delivery guys were very respectful and apologetic but the office staff? No. Rude. Unorganized and very unprofessional. I even called customer service and they said the gm would contact me. Never heard a word.

Horrible just horrible very rude and unprofessional will never rent from them again

I rent and paid off couple of items from Aaron's. I decided to get me a computer but this time they treating me badly. I was given a month no pay due to being a gold member Harley very good sells lady but the account employee was trying to turn things on me saying what I am trying to do. Nothing but get my account fixed like it was suppose to but try to make me the bad guy. Aarons please talk to ur employees on respect.

I rent and paid off couple of items from Aaron's. I decided to get me a computer but this time they treating me badly. I was given a month no pay due to being a gold member Harley very good sells lady but the account employee was trying to turn things on me saying what I am trying to do. Nothing but get my account fixed like it was suppose to but try to make me the bad guy. Aarons please talk to ur employees on respect.

This place is an absolute mess to deal with. I got a few things when Allie was there and would have continued business had she stayed, but all the other employees are down right rude except Jeremy. I returned what I had due to the fact they don’t have good customer service. Their Dm is a joke

This place is an absolute mess to deal with. I got a few things when Allie was there and would have continued business had she stayed, but all the other employees are down right rude except Jeremy. I returned what I had due to the fact they don’t have good customer service. Their Dm is a joke

Can not stick to a schedule at all . Late delivering furniture. Late picking up the furniture. No phone calls ever. Will send people out to ask you to pay 3 days before due date but claim it’s your fault your due date changed . They will not admit their employees told you wrong and say all their employees follow all policies and wouldn’t mess up .Rude customer service . Wants it their way when they want . Couldn’t care less about their customers. All about the money and what they can do for theirselves and customer does not matter . Gave them 2 chances one in 2018 and one now . Hasn’t changed one bit . Do yourself a favor and take your business elsewhere like I did .