Last checked 3 weeks ago
Aaron's
120 S Willow Ave Ste B, Cookeville, TN 38501
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
120 S Willow Ave Ste B, Cookeville, TN 38501
Get directionsPhone
(931) 528-1939Customer reviews
97 reviews
I don’t know that I have ever been treated so badly .. the gm at this store needs significant training on handling customer .. cancelled my order . Called corporate … I’ll take it all the way to the ceo. The guy doesn’t know who he was rude to but it may just bite him in the butt.
I don’t know that I have ever been treated so badly .. the gm at this store needs significant training on handling customer .. cancelled my order . Called corporate … I’ll take it all the way to the ceo. The guy doesn’t know who he was rude to but it may just bite him in the butt.
I had no idea Aaron’s was a rent-to-own store until I walked in, so that was a pleasant surprise! It’s actually a really cool setup, especially if you're not trying to drop a bunch of cash all at once. I was just browsing, but now I’m seriously considering going back to get a bed from them. They had some really nice furniture—there were a couple of couches I absolutely loved. The two ladies working there when I came in were incredibly nice and helpful without being pushy, which made the whole experience feel super relaxed. Definitely a place I’ll be returning to when I’m ready to furnish more of my space.
I had no idea Aaron’s was a rent-to-own store until I walked in, so that was a pleasant surprise! It’s actually a really cool setup, especially if you're not trying to drop a bunch of cash all at once. I was just browsing, but now I’m seriously considering going back to get a bed from them. They had some really nice furniture—there were a couple of couches I absolutely loved. The two ladies working there when I came in were incredibly nice and helpful without being pushy, which made the whole experience feel super relaxed. Definitely a place I’ll be returning to when I’m ready to furnish more of my space.
We were in a jam with a bad 2021 LG ThinQ fridge which had a catastrophic failure. Aarons saved our butts from having to shell out 2299 bucks for a new fridge out of the blue! Free delivery too. Thanks yall!
We were in a jam with a bad 2021 LG ThinQ fridge which had a catastrophic failure. Aarons saved our butts from having to shell out 2299 bucks for a new fridge out of the blue! Free delivery too. Thanks yall!
Called to ask about pricing of an item for cash price. The woman I spoke to on the phone talked in a sarcastic manner. The price for the item in question was more then doubled and she said well if it's that price then you should just go and buy it, dripping with sarcasm. I can understand using a leasing service and paying more because you're borrowing but to literally be more than double is kind of sad and predatory. The way in which I was talked to was very sarcastic/rude which I responded nicely but definitely will never be getting my business.
Called to ask about pricing of an item for cash price. The woman I spoke to on the phone talked in a sarcastic manner. The price for the item in question was more then doubled and she said well if it's that price then you should just go and buy it, dripping with sarcasm. I can understand using a leasing service and paying more because you're borrowing but to literally be more than double is kind of sad and predatory. The way in which I was talked to was very sarcastic/rude which I responded nicely but definitely will never be getting my business.
Terrible customer service. They do not honer the terms of their service plus protection plan. The stitching was coming coming undone on a chair . I requested someone to look at it. The driver came out and was rude and said they dont do repairs or replacement and that all i could do was return. The chair was 75% paid for. The manager mever returned my calls. I returned the item and was charged for the chair i didnt have 21 days later. They blamed it on the driver. I know that it is the sales manager or store managers responsibility to do so and it surely should have been noticed since they inventory and reconcile all merchandise in the store every monday.
Terrible customer service. They do not honer the terms of their service plus protection plan. The stitching was coming coming undone on a chair . I requested someone to look at it. The driver came out and was rude and said they dont do repairs or replacement and that all i could do was return. The chair was 75% paid for. The manager mever returned my calls. I returned the item and was charged for the chair i didnt have 21 days later. They blamed it on the driver. I know that it is the sales manager or store managers responsibility to do so and it surely should have been noticed since they inventory and reconcile all merchandise in the store every monday.
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Last checked 3 weeks ago
Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.