Hometown Sheds

I purchased my shed 4/18/26 My experience with Hometown Sheds in Lillington, NC was extremely disappointing, and I would not recommend this company. I worked directly with Carly, and from start to finish the process was unprofessional, disorganized, and marked by poor communication. Although I offered to schedule our appointment on a weekday, she insisted on meeting on a Saturday. She then arrived approximately 45 minutes late without providing updates despite my attempts to contact her. Upon arrival, she did not greet us and immediately entered the building, closing the door behind her. She also gave conflicting information regarding the appointment time and blamed a scheduling misunderstanding for her lateness. Throughout the purchasing process, important details were not clearly communicated, including payment information, interest rates, the required number of blocks for my building, and delivery expectations. When a delivery date was finally scheduled, I was told I would receive a call a few hours before delivery. Instead, the delivery was canceled only two hours before the expected arrival time, and no clear information was provided regarding a new delivery date. In addition to the lack of organization and communication, Carly consistently displayed a rude and dismissive attitude throughout the process. The only reason I am giving two stars instead of one is because the delivery driver was professional and empathetic regarding the situation. The overall experience was so frustrating that I chose to pay off the building early simply to avoid having any further dealings with this company.

I visited the site a week before purchasing a shed and spoke to the person onsite. I told him I had already decided on a specific shed on the lot and was ready to purchase. He informed me the person who handled sales was not in that week and I would have to come back the following week. When I returned, I learned the shed had been on clearance when I first visited but now was back at full price. When I told the sales representative I had actually come in the previous week she tried to get me the clearance price, but her supervisor would not allow it despite her best efforts. I paid for the shed in full that day at the regular price anyway. Delivery took six weeks after purchase and was postponed twice. I live only three miles from the lot. Good thing I didn’t need it right away. Carlie, the sales representative, was very nice, however, and did get us a veteran discount. That’s the only reason I gave two stars.

I had a very good experience at Hometown Sheds. From start to finish Brittany was patient with all my questions & did not rush me through the process of ordering. She is detailed, thorough and knowledgable about their products. A nice feature is seeing your shed being built on a computer screen. You can swap out features to see what the end product looks like. I visited one other place and the quality & service did not compare. My shed arrived in the timeframe she told me. I certainly recommend a visit to Hometown if you're in the market for a shed.

I needed a shed for my chick brooders and hatching setup, and I’m so glad I chose Hometown Sheds. Brittany was incredibly helpful and easy to work with while designing exactly what I needed. She made the whole process simple and stress-free. I highly recommend them and can’t wait for my shed to be finished!

Highly recommend! Brittany is wonderfully communicative and all of my interactions have been pleasant and helpful. We’re on our second purchase and I cannot recommend them enough!