Hometown Sheds

I want to thank Dan for helping me.with a carport. He was very knowledgeable and courteous. Would recommend the Burlington location where he works to any of my family or friends.

I strongly recommend getting every detail in writing before moving forward with this company—or considering alternative providers altogether. Communication throughout my experience was poor, particularly from the office staff. During the initial process, I was told that the subcontracted mover would come out to assess the site, despite the fact that I had already provided photos, dimensions, and information regarding the grade of my land. This visit never occurred, which ultimately impacted placement decisions later on. Additionally, I was not informed that full payment was required prior to scheduling delivery. As a result, there was an unexpected delay of approximately one week. This was especially frustrating given that the transaction exceeded five figures and should have been handled with greater clarity and professionalism. The most concerning issue involved engineering support. I was initially told that engineering services could be provided if needed; however, this was never delivered. When it came time for installation, the subcontracted mover indicated the shed could be placed in my preferred location, but later provided several conflicting reasons for not doing so, including equipment limitations, access constraints, and safety concerns. These explanations were inconsistent and appeared to change after the fact. When I raised these concerns with the company, I was contacted by a staff member who escalated the issue to management. Unfortunately, I was informed that management sided with the subcontractor without speaking directly with me to understand the full situation. There were also issues during installation. The shed was dropped and sustained damage, and additional costs—such as setup, anchoring, and extra materials—were not clearly communicated upfront. Transparency around these charges would have been appreciated. In terms of product quality, the shed itself is acceptable, but there are some workmanship concerns, including nail heads not fully set and minor bending on the aluminum ramp hinge. Overall, this experience was disappointing due to lack of communication, unclear expectations, and inconsistent follow-through. I have already advised others in my neighborhood to carefully consider their options before choosing this company.

I want to give Rami a huge thank you. I reached out to Rami regarding some issues I was having using another company to supply and install my metal building and he reached out to such installer to see what he could do. I decided I was over dealing with the other companies excuses, so I canceled my order with them. I got everything setup with Rami to order my building with him and the process was so smooth, fast, and his communication throughout the process was top tier. He kept me updated, checked in multiple times through the building process, and even checked in a couple days after to see if I was still happy with my building. If you’re looking for someone to help you out, Rami is for sure your guy

From start to finish my experience was great. Completion of the building and delivery were both at the exact days and times given to me. The finished building was even better than I had expected. This is a quality building that will last for many years to come. The process of selecting, purchasing, and delivery were very pleasant and smooth. Staff was knowledgeable and courteous. I would recommend Hometown Sheds to anyone needing a great storage building.

Excellent customer service from Rami. He was very helpful throughout each stage of the process. The building itself exceeded our expectations. We’re very happy overall!