447 River Ave, Williamsport, PA 17701
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447 River Ave, Williamsport, PA 17701
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Robert he's a new guy just started. He had the wrong trailer number so I had to catch him. He did a good job setting up my TV. It's missing my remote but he'll be back tomorrow with it.
Robert he's a new guy just started. He had the wrong trailer number so I had to catch him. He did a good job setting up my TV. It's missing my remote but he'll be back tomorrow with it.
My family & I have rent to owned 3 items from this store, & mostly always had a positive interaction. This last one, we wanted a gaming system & as we purchased, the young woman who took care of us didn’t have a lot of knowledge about the price difference between new & used, or really about the storage & type. Didn’t hurt the sale or how easy it was to get, I just feel she should’ve known about the product we were interested in buying. Overall, great experience.
My family & I have rent to owned 3 items from this store, & mostly always had a positive interaction. This last one, we wanted a gaming system & as we purchased, the young woman who took care of us didn’t have a lot of knowledge about the price difference between new & used, or really about the storage & type. Didn’t hurt the sale or how easy it was to get, I just feel she should’ve known about the product we were interested in buying. Overall, great experience.
My husband and I was going to purchase a stackable washer/dryer. When delivered, it was dropped and dented. Not a big deal. Got it into the bathroom, doesn't fit. We contacted them and asked for an apartment size one, Chris said he could do that. We were asked to wait until Wednesday ( a weeks wait)when their truck came so they could pick up and drop off at the same time. We agreed. Wednesday came and went, no call ,no text, no show. Thursday my husband called(12 pm) was told Chris was with a customer, waited for a call back. Nothing. Friday came and went, still no communication. We no longer want to do business with them but they still haven't picked up their product. Communication is great until they get the sale, then you become irrelevant.
My husband and I was going to purchase a stackable washer/dryer. When delivered, it was dropped and dented. Not a big deal. Got it into the bathroom, doesn't fit. We contacted them and asked for an apartment size one, Chris said he could do that. We were asked to wait until Wednesday ( a weeks wait)when their truck came so they could pick up and drop off at the same time. We agreed. Wednesday came and went, no call ,no text, no show. Thursday my husband called(12 pm) was told Chris was with a customer, waited for a call back. Nothing. Friday came and went, still no communication. We no longer want to do business with them but they still haven't picked up their product. Communication is great until they get the sale, then you become irrelevant.
Horrible management. I waited 3 weeks for furniture that was never ordered. Was misinformed 3 times about when I would receive my furniture. No updates unless I called. Then demanded payment immediately before I even had my furniture delivered. Lied about delivery time and day. Changed that many times as well. Furniture was in my SO name and he was incarcerated and was behind 1 payment. Refused to work with me when I offered to make a payment. Overall horrible experience from Chris and his whole crew. Will shop at rent a center next time and will never recommend.
Horrible management. I waited 3 weeks for furniture that was never ordered. Was misinformed 3 times about when I would receive my furniture. No updates unless I called. Then demanded payment immediately before I even had my furniture delivered. Lied about delivery time and day. Changed that many times as well. Furniture was in my SO name and he was incarcerated and was behind 1 payment. Refused to work with me when I offered to make a payment. Overall horrible experience from Chris and his whole crew. Will shop at rent a center next time and will never recommend.
Tina is awesome....delivery guy's need a lesson in customer etiquette. General Manager is nice.
Tina is awesome....delivery guy's need a lesson in customer etiquette. General Manager is nice.
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