Aaron's

Aaron's has been great to work with. The only reason I don't give them 5 stars is because they closed the Pottstown store and I liked going in and do bunesniss in person.

I have had enough and I am reporting this aarons. I am no longer on weekly payments and they still refuse to remove my card for over a year ive asked this. We come in and make payments in person! I blocked no 1 but 4 different aarons names and then today they hit my account with a new one. Ive had enough. Back when it was pottstown theu were wonderful and its been nothing but problems with this one

Unfortunately my husband and I were in the market for a new bedroom suite last month on the 14th. Two days later my husband had a fall, and landed on his face and head. I called back too this Aaron's that I have been going to for years. I told them exactly what happened. The boss at the store told me he would do the refund. About a week and a half goes by nothing. I called back and spoke with the boss of the branch and he said he will refund it then, even though he said he would do it days ago before this phone conversation. Once again I waited and nothing. I called the customer service hotline and explained to them what had happened. The gentleman I spoke to named was Ronnie. He told me he would contact the Branch manager Chris, and that he would contact me. Nothing, not a call. I spoke to Ronnie again after the first call, and he told me he was sorry and that it would be taken care of, and that Chris would call me. Nothing. Fast forward to a few days ago. I spoke to one of the employees, and he told me that my refund was finally done on the 8th of April. I am still waiting for my refund. They really do not care. So just keep this in mind when you visit this store. P.S. It is now May 16th 2024 and Aaron's has yet to refund my money. I just do not understand. I will keep posting until they refund my money. P.S.S the company finally refunded my money on Tuesday June 25th. They did not care about me as a customer. I never received a phone call from the head boss Chris not once in all of these months. I will tell you one thing. If you do decide to use this company know that they do not care about you as a person or customer just as a dollar. They should be ashamed of themselves. Do better Aaron's.

ANGIE the store manager is highly unprofessional. She spoke to me in an undermining manner, also told me i was uneducated and ignorant. As a woman of color, i would never recommend this store or their services to anybody. I am awaiting a callback from corporate regarding the situation.

If it were possible to give zero stars I definitely would have!! After placing an online order for a refrigerator that showed it was in stock I was informed that it had to be shipped to the store before they could even deliver it to my home!! I was told that it could take up to ten days to even get to the store and they would keep me posted! After waiting eight days with no human contact, only receiving multiple texts and emails about the TWO accounts that I have with one being past due I contacted the store to cancel my order only to be told by a very unenthusiastic employee that they may not be able to refund my deposit because they had to pay to have it shipped!! I will definitely be going somewhere else and I highly recommend that everyone does the same!!