Last checked 3 weeks ago
Rent-A-Center
745 E Independence St, Shawnee, OK 74804
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
745 E Independence St, Shawnee, OK 74804
Get directionsPhone
(405) 275-5515Customer reviews
137 reviews
Kelly is the best. Amazon returns are super easy to get done. Also bought a new sofa chair while i was there. Wonderful service. 10/10 👏
Most unprofessional employees I have ever communicated with. I had a promise to pay and the day that I was supposed to pay them they came and was banging on my door like they were the police for 10 minutes straight while I had my baby screaming cause he was sleeping. I called and asked why they were banging on my door when the day wasn’t even over with and he told me we bang on doors like where the police when you don’t pay. Kelly was his name horrible Service
Kelly is the best. Amazon returns are super easy to get done. Also bought a new sofa chair while i was there. Wonderful service. 10/10 👏
Most unprofessional employees I have ever communicated with. I had a promise to pay and the day that I was supposed to pay them they came and was banging on my door like they were the police for 10 minutes straight while I had my baby screaming cause he was sleeping. I called and asked why they were banging on my door when the day wasn’t even over with and he told me we bang on doors like where the police when you don’t pay. Kelly was his name horrible Service
We were excited to get our new living room set but then the wires on our chair went out so notified KELLY and we was assured it wld get fixed…so after waiting several weeks went back to see if part came in OHHH what a shocker it was in for TWO weeks no call no staff came over to fix our chair as we were told BY KELLY…well wrong part so we went back and well we will get another chair or they will fix it…AGAIN…well WRONG we waited and waited went to the store again well no part but was told by another staff they had another chair and it’s been there for about TWO WEEKS!!! So we asked for mngr KELLY to call us to let us know anything….well no call!! So we went back next day and can you believe KELLY stayed in his office and wldnt talk to us and then we were told by staff member they will have to order us ANOTHER CHAIR!! Just after being told the day before they had one!! So after paying all this time and without a chair we decided to end our lease and our business with them!! SOOOOOO DISAPPOINTED!! Oh and the funny thing is to this loooooong review about 5 mins after leaving the store RAC calls us and said there’s a chair they can deliver to us the NEXT DAY!! Which was funny because they just told us they would have to order us one!! It’s a joke!! I don’t blame the staff I blame the manager Kelly…this is not the way to do business!! Oh side note…we made our payments on time!!!
We were excited to get our new living room set but then the wires on our chair went out so notified KELLY and we was assured it wld get fixed…so after waiting several weeks went back to see if part came in OHHH what a shocker it was in for TWO weeks no call no staff came over to fix our chair as we were told BY KELLY…well wrong part so we went back and well we will get another chair or they will fix it…AGAIN…well WRONG we waited and waited went to the store again well no part but was told by another staff they had another chair and it’s been there for about TWO WEEKS!!! So we asked for mngr KELLY to call us to let us know anything….well no call!! So we went back next day and can you believe KELLY stayed in his office and wldnt talk to us and then we were told by staff member they will have to order us ANOTHER CHAIR!! Just after being told the day before they had one!! So after paying all this time and without a chair we decided to end our lease and our business with them!! SOOOOOO DISAPPOINTED!! Oh and the funny thing is to this loooooong review about 5 mins after leaving the store RAC calls us and said there’s a chair they can deliver to us the NEXT DAY!! Which was funny because they just told us they would have to order us one!! It’s a joke!! I don’t blame the staff I blame the manager Kelly…this is not the way to do business!! Oh side note…we made our payments on time!!!
Employees will beat on your door at unreasonable hours and wake up your kids.
Ok while I haven’t bought nor rented anything from this location In a long time, I read some of these reviews, and I’m shocked by what I’ve read! So I decided to write my own review from my experience. Pretty much everything in my home I bought from the Shawnee location! And the staff that worked there while I did business there were very friendly and kind and works with us! Kelly was never rude to us and neither was staff! We paid off our stuff due to someone toxic who started going there, not business issues with RAC, DM over this location is very kind and professional! But Rude staff never , and we never got bugs from there. While we haven’t been back to rent from this location it is not because of rude staff or crappy furniture. They did call us but if you answer your phone they don’t keep calling! So idk about the rude statements! Would I rent from them again? Idk it depends! But Kelly will work with you if you just communicate with him! And not avoid their calls! I had no issues with this business at all, as I said I paid off our stuff and just never needed to rent again !
Ok while I haven’t bought nor rented anything from this location In a long time, I read some of these reviews, and I’m shocked by what I’ve read! So I decided to write my own review from my experience. Pretty much everything in my home I bought from the Shawnee location! And the staff that worked there while I did business there were very friendly and kind and works with us! Kelly was never rude to us and neither was staff! We paid off our stuff due to someone toxic who started going there, not business issues with RAC, DM over this location is very kind and professional! But Rude staff never , and we never got bugs from there. While we haven’t been back to rent from this location it is not because of rude staff or crappy furniture. They did call us but if you answer your phone they don’t keep calling! So idk about the rude statements! Would I rent from them again? Idk it depends! But Kelly will work with you if you just communicate with him! And not avoid their calls! I had no issues with this business at all, as I said I paid off our stuff and just never needed to rent again !
Kelly the "store manager" will claim he will work with you about payments but they won't, they don't care if you work nights and just got home from work they will show up at 845 banging on the door with their store doesn't even open till 10 in the morning. They will claim oh we been trying to reach you about your payment but phone records prove they never called or emailed. They only half ass do applications when told this person needs to be on the account they won't put them in the account. They don't ever were proper uniform. They lie about the amount the item cost and will raise your payments when they fill the need a 65 dollar payment was illegally raised to 115 dollars but they want to charge someone's credit cards DAILY
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