Aaron's

If I could put no Star , I would. I got approved twice for washer and dryer set because I put the wrong phone number on mistake. The supervisor Lenny keeps denying me has a very nasty attitude. I am a manager as well so I know how you were supposed to conduct yourself. This is not a good example of leadership the type attitude that he has he is very rude and there is no need to take anything personal when I’m trying to conduct business this is the type of person that they have running a store. I am no longer interested in any products Arron’s have. Hopefully someone will read this and actually deal with him accordingly the way he treated me I feel is unjust and uncalled for he does not even know me Not to mention, I am overqualified for his position as well as the product that I was trying to receive Bad business Lenny is what you are Don’t recommend this place to anyone this store should not be in business, especially with him running it

If I could put no Star , I would. I got approved twice for washer and dryer set because I put the wrong phone number on mistake. The supervisor Lenny keeps denying me has a very nasty attitude. I am a manager as well so I know how you were supposed to conduct yourself. This is not a good example of leadership the type attitude that he has he is very rude and there is no need to take anything personal when I’m trying to conduct business this is the type of person that they have running a store. I am no longer interested in any products Arron’s have. Hopefully someone will read this and actually deal with him accordingly the way he treated me I feel is unjust and uncalled for he does not even know me Not to mention, I am overqualified for his position as well as the product that I was trying to receive Bad business Lenny is what you are Don’t recommend this place to anyone this store should not be in business, especially with him running it

The managers at Aaron's in Willowick really went above and beyond for me at first I wasn't happy but they made me happy they did an outstanding job fixing things for me and I have to say I give him five stars. 12/16/2025. Yesterday I had a another delivery from Aaron's and they again wow me they truly are I'm really

The managers at Aaron's in Willowick really went above and beyond for me at first I wasn't happy but they made me happy they did an outstanding job fixing things for me and I have to say I give him five stars. 12/16/2025. Yesterday I had a another delivery from Aaron's and they again wow me they truly are I'm really

Rude experience after different reps been blowing my phone up about selecting an item I finally get around to it n then I had a man call today very rude very disrespectful not sure who pissed n his cereal but as of now you guys can cancel application and I’ll go to another store! Very unprofessional hung up because he kept asking me same question about something I already answeeed n because I asked “can u let me know exactly what I need to fax or send over IM AT WORK” I been calling back after being hung up on n he not answering lol just please cancel my application ! I would never come to This location Lenny needs to b FIRED

Rude experience after different reps been blowing my phone up about selecting an item I finally get around to it n then I had a man call today very rude very disrespectful not sure who pissed n his cereal but as of now you guys can cancel application and I’ll go to another store! Very unprofessional hung up because he kept asking me same question about something I already answeeed n because I asked “can u let me know exactly what I need to fax or send over IM AT WORK” I been calling back after being hung up on n he not answering lol just please cancel my application ! I would never come to This location Lenny needs to b FIRED

The manager Lenny has no customer service etiquette he’s rude and nasty I’ve never ordered from Aaron’s before I’m a new customer he was so disgusting in tone and didn’t give me not one ounce of respect he needs to be terminated he doesnt represent the company in a positive way u cant have that type of job an be rude an nasty to people that choose to spend their hard earned money with u

Me and my My fiancé purchased the couch last month from Aaron . When the couch was delivered, we noticed that It was dog hair underneath the pillows. We were aware that the couch was refurbished. It was supposed to be sterilized and clean from the looks of the couch. The couch was never cleaned on January 6. We have spotted bedbugs in the couch. We immediately contacted Lenny, the manager of the of He set up an inspection with Terminix to come out, but do not want to pay for treatment. We have lost beds, clothes, dressers, and drawers. Due to this issue, we have contact Corporate office regional manager In Lenny also with no help, this is very disappointing Two children that is living in this home who lost Their room is totally destroyed due to us Trying to add living room furniture we have been loyal customers to Lenny and Aaron for over five Paid off washer and dryer and two TVs and this is how we are treated below. You will see videos. Please do not purchase anything from the store as we were told that they took the couch back to the store that had bedbugs in it !!

Me and my My fiancé purchased the couch last month from Aaron . When the couch was delivered, we noticed that It was dog hair underneath the pillows. We were aware that the couch was refurbished. It was supposed to be sterilized and clean from the looks of the couch. The couch was never cleaned on January 6. We have spotted bedbugs in the couch. We immediately contacted Lenny, the manager of the of He set up an inspection with Terminix to come out, but do not want to pay for treatment. We have lost beds, clothes, dressers, and drawers. Due to this issue, we have contact Corporate office regional manager In Lenny also with no help, this is very disappointing Two children that is living in this home who lost Their room is totally destroyed due to us Trying to add living room furniture we have been loyal customers to Lenny and Aaron for over five Paid off washer and dryer and two TVs and this is how we are treated below. You will see videos. Please do not purchase anything from the store as we were told that they took the couch back to the store that had bedbugs in it !!

Poor customer service, rude workers on the phone. They take forever to get back to you. I just moved in to a new place with my lady and we were supposed to have our furniture set before the new years. It never came but then when you call and show your side then they cancel your order but it’s their fault for no communication!!! They were also rude to my finance and that right their lost all business with me!!!!