Rent-A-Center
226 Federal Ave Nw, Massillon, OH 44647
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
226 Federal Ave Nw, Massillon, OH 44647
Get directionsPhone
(330) 833-3688Customer reviews
74 reviews
Joe is really cool helped me finance my Xbox series X haven’t really had any problems. Always made my payments on time and they are always polite when I call in to pay for my product . Was able to get my Xbox same day as they said they even dropped it off to me great service and wonderful people
Joe is really cool helped me finance my Xbox series X haven’t really had any problems. Always made my payments on time and they are always polite when I call in to pay for my product . Was able to get my Xbox same day as they said they even dropped it off to me great service and wonderful people
I'm so angry right now. I purchased a stove from rent a center about 3 years ago. After a year the front burner would shut off while cooking. Yes, they called someone to come fix it, but the guy showed, said he didn't have the part, he would order it, then never showed again with the new part. NOW, my front 2 burners don't work and I paid the damn stone off. Go figure. I won't order from them again
I'm so angry right now. I purchased a stove from rent a center about 3 years ago. After a year the front burner would shut off while cooking. Yes, they called someone to come fix it, but the guy showed, said he didn't have the part, he would order it, then never showed again with the new part. NOW, my front 2 burners don't work and I paid the damn stone off. Go figure. I won't order from them again
NEVER SHOP HERE. If I could rate this store zero stars I would. I spoke to someone over the weekend stating I knew my payment was late but that I had no money to pay it until the 25th of this month & that I knew there would be a late fee and that was okay but as long as it was on the 25th. I was supposed to call them on Monday and talk to them about switching my payment plans to monthly but I had a family emergency over the weekend and had to travel out of state so I was in the car on Monday driving 15 hours to deal with other things and forgot to call them because I had larger things happening. I had borrowed money to put in my bank account so that I could get home from being out of state and as soon as the money hit my bank, rent a center took it even though I had told the man multiple times that I could not pay until the 25th. Called the store and talked to the acting manager and he called his boss and his boss stated to him that since I did not call back on Monday and talk to him (about switching my payment plans to monthly, which has nothing to do with the fact that either way I could not pay until the 25th) that I wasn’t allowed to have my money back. So they are currently screwing me over leaving me stuck out of state with no money to get home even though we had previously talked and I had stated that I couldn’t pay it until we got paid again until the 25th. I will never be using this company again , they will never receive another penny from me. They have no humanity, no care for what is going on in anyone’s life and they will take money out of your account whenever they want even with previous promise to pay arrangements. Called coorperate and they were no help at all stating I could not get a call back for 24-48 hours which is no help to me because we have to have that money back in our account because we have to be home before Monday so we can go back to work. Absolute horrible company with horrible workers and I would never tell anyone to deal with these people because they literally do not work with you. They do whatever they want whenever they want.
NEVER SHOP HERE. If I could rate this store zero stars I would. I spoke to someone over the weekend stating I knew my payment was late but that I had no money to pay it until the 25th of this month & that I knew there would be a late fee and that was okay but as long as it was on the 25th. I was supposed to call them on Monday and talk to them about switching my payment plans to monthly but I had a family emergency over the weekend and had to travel out of state so I was in the car on Monday driving 15 hours to deal with other things and forgot to call them because I had larger things happening. I had borrowed money to put in my bank account so that I could get home from being out of state and as soon as the money hit my bank, rent a center took it even though I had told the man multiple times that I could not pay until the 25th. Called the store and talked to the acting manager and he called his boss and his boss stated to him that since I did not call back on Monday and talk to him (about switching my payment plans to monthly, which has nothing to do with the fact that either way I could not pay until the 25th) that I wasn’t allowed to have my money back. So they are currently screwing me over leaving me stuck out of state with no money to get home even though we had previously talked and I had stated that I couldn’t pay it until we got paid again until the 25th. I will never be using this company again , they will never receive another penny from me. They have no humanity, no care for what is going on in anyone’s life and they will take money out of your account whenever they want even with previous promise to pay arrangements. Called coorperate and they were no help at all stating I could not get a call back for 24-48 hours which is no help to me because we have to have that money back in our account because we have to be home before Monday so we can go back to work. Absolute horrible company with horrible workers and I would never tell anyone to deal with these people because they literally do not work with you. They do whatever they want whenever they want.
if i could give zero starts i would. i was in need of a stove last minute toward the beginning of august so i stopped into rent a center and purchased one. the first time i used the stove after purchasing, cockroaches came out and now i am dealing with exterminators. absolutely disgusting and now i have to buy another new one somewhere else !!!!
if i could give zero starts i would. i was in need of a stove last minute toward the beginning of august so i stopped into rent a center and purchased one. the first time i used the stove after purchasing, cockroaches came out and now i am dealing with exterminators. absolutely disgusting and now i have to buy another new one somewhere else !!!!
I've gotten multiple items from there and honestly they were all great to me great staff, great delivery guys. They made everything very convenient for me to work around my work schedule and still get the information I needed. No hour long paperwork for me. Nick one of the managers was absolutely great in my last purchase👍👍
I've gotten multiple items from there and honestly they were all great to me great staff, great delivery guys. They made everything very convenient for me to work around my work schedule and still get the information I needed. No hour long paperwork for me. Nick one of the managers was absolutely great in my last purchase👍👍
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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