Rent-A-Center

Josh was the best delivery person! Very kind & polite. Double checked everything! Kudos to him for having to deliver by himself today!

Josh was the best delivery person! Very kind & polite. Double checked everything! Kudos to him for having to deliver by himself today!

Scheduled a delivery date and time for between 1p-3pm. It’s now almost 4:00 pm and didn’t hear from anyone at this establishment. I called them to ask where they were as I’ve wasted my entire day waiting on them. They’re just now unloading a truck. They probably won’t even be here for a couple more hours. How hard is it to let me know they’re behind or running late? Completely left in the dark!!! They’re so unprofessional and their stuff is overpriced anyways. Will never rent from them again!

Scheduled a delivery date and time for between 1p-3pm. It’s now almost 4:00 pm and didn’t hear from anyone at this establishment. I called them to ask where they were as I’ve wasted my entire day waiting on them. They’re just now unloading a truck. They probably won’t even be here for a couple more hours. How hard is it to let me know they’re behind or running late? Completely left in the dark!!! They’re so unprofessional and their stuff is overpriced anyways. Will never rent from them again!

This rent a center is a joke. They definitely dont do their jobs. The manager is a joke shes rude and screws people out of money. The district manager is a joke also. Nobody wants to do their jobs. I signed a contract for a brand new washer and dryer set. They brought me a used washer that dont work and still expect me to pay brand new price for it. Ive called and asked repeatedly for someone to come get it, ive called corporate and they told me that the district manager will be in touch that was at least a month ago. Ive yet to hear from him. Save yourself the money time and frustration and go to Aaron's.

This rent a center is a joke. They definitely dont do their jobs. The manager is a joke shes rude and screws people out of money. The district manager is a joke also. Nobody wants to do their jobs. I signed a contract for a brand new washer and dryer set. They brought me a used washer that dont work and still expect me to pay brand new price for it. Ive called and asked repeatedly for someone to come get it, ive called corporate and they told me that the district manager will be in touch that was at least a month ago. Ive yet to hear from him. Save yourself the money time and frustration and go to Aaron's.

This store is terrible I wouldn't recommend this place to anyone very rude people that work there and lazy. The manager likes to start issues with others and doesn't keep her word on anything she says. Please read the reviews on the website and you'll understand. Save your time go somewhere else plus be careful what you pick out because it's not what you always get. Flat out store needs new manager and needs to learn respect for others.plus Betty the manager never returns your calls and is always rude and has an attitude need better management Betty ur terrible

This was my first experience with rent a center and it will be my absolute last. I have been waiting almost 4 weeks for my couch. It was supposed to be delivered July 8th, and it’s now July 31st and still nothing. I have called the store multiple times and keep getting the run around. I’ve asked to speak to the manager 3 times and Betty refuses to call us back. Everyone we have spoken to is absolutely rude, you get cut off while talking and they make it seem like you’re stupid. I called in to cancel the agreement today to head to show place instead as they were so kind and willing to get my product quickly, and the guy I spoke to at RAC was rude, he said he would cancel it and didn’t even ask my name. When I proceeded to ask him if he wanted my name or agreement number he said no I have caller id to which I responded what is the name? He said “Constance or Constantine” THAT IS HORRIBLE. I told him that is definitely not my name and asked if he would like the correct one so I can get this canceled. I guarantee this will not be the end of this and I will have to call back another 10 times to get this canceled for a couch I still don’t have. With the service I’ve had I guarantee even after those 10 calls in the near future they still won’t have my order canceled. Absolutely never again. Will I deal with a company that treats their customers the way they do.

This was my first experience with rent a center and it will be my absolute last. I have been waiting almost 4 weeks for my couch. It was supposed to be delivered July 8th, and it’s now July 31st and still nothing. I have called the store multiple times and keep getting the run around. I’ve asked to speak to the manager 3 times and Betty refuses to call us back. Everyone we have spoken to is absolutely rude, you get cut off while talking and they make it seem like you’re stupid. I called in to cancel the agreement today to head to show place instead as they were so kind and willing to get my product quickly, and the guy I spoke to at RAC was rude, he said he would cancel it and didn’t even ask my name. When I proceeded to ask him if he wanted my name or agreement number he said no I have caller id to which I responded what is the name? He said “Constance or Constantine” THAT IS HORRIBLE. I told him that is definitely not my name and asked if he would like the correct one so I can get this canceled. I guarantee this will not be the end of this and I will have to call back another 10 times to get this canceled for a couch I still don’t have. With the service I’ve had I guarantee even after those 10 calls in the near future they still won’t have my order canceled. Absolutely never again. Will I deal with a company that treats their customers the way they do.

I’ve had a few agreements w this place and have had no issues whatsoever. Till I was going to make another agreement with Betty for just a dresser. Betty was very polite at the beginning and made it very easy till I looked over the agreement throughly and Betty was trying to sell me a 6 drawer dresser for $1100 (which I understand that the company has to make their money as well) I found the same one on Ashley furniture for $250. I had asked to bring the price down and Betty had brought the price all the way down to $448.(which is almost 3x less than the previous price) I then told her to just cancel the agreement because I felt that should’ve been the first option. I was then told “okay” and abruptly hung up on the phone. I then called back an hour later and talked to Dave about it because the agreement still has not been canceled and I am still awaiting a response. I’ve been a pretty loyal customer but I don’t think I will be buying from this place again after I finish paying off my last agreement.