Last checked 3 weeks ago
Aaron's
4141 1/2 W Vernon Ave, Kinston, NC 28504
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
4141 1/2 W Vernon Ave, Kinston, NC 28504
Get directionsPhone
(252) 208-1428Customer reviews
81 reviews
Shittiest and most unorganized customer service I have ever had to deal with! Approve you online, take your down payment, give you a delivery date. Then get an email saying delayed shipment the day before delivery. Ok! Understandable. Given a 2nd delivery date of Tuesday. Get a email saying they weren't able to approve us over the weekend and to please call. I called Monday to see what was going on. Told once it came in we would just need to go down to our local store and provide more information. Here we are Friday, no calls all week, shitty customer service saying well we don't see anything in our system maybe next Tuesday. Not acceptable. DO NOT RECOMMEND!
Shittiest and most unorganized customer service I have ever had to deal with! Approve you online, take your down payment, give you a delivery date. Then get an email saying delayed shipment the day before delivery. Ok! Understandable. Given a 2nd delivery date of Tuesday. Get a email saying they weren't able to approve us over the weekend and to please call. I called Monday to see what was going on. Told once it came in we would just need to go down to our local store and provide more information. Here we are Friday, no calls all week, shitty customer service saying well we don't see anything in our system maybe next Tuesday. Not acceptable. DO NOT RECOMMEND!
Horrible customer service. I ordered couch/love seat from this Aaron's and selected weekly payments. When I checked out it put me on monthly payments, so called the store. They told me I was out of luck at 1st, then told me if they switched it to weekly, I'd have to make an extra payment. Then the Sales Manager told me if I didn't like how they ran the store, go to Rent-A-Center. So guess what I did. Then the Store Manager called later basically defending the Sales Manager. This store sucks.
Horrible customer service. I ordered couch/love seat from this Aaron's and selected weekly payments. When I checked out it put me on monthly payments, so called the store. They told me I was out of luck at 1st, then told me if they switched it to weekly, I'd have to make an extra payment. Then the Sales Manager told me if I didn't like how they ran the store, go to Rent-A-Center. So guess what I did. Then the Store Manager called later basically defending the Sales Manager. This store sucks.
Unprofessional & unethical. Followed the proper/proposed down & 1st payment, discussed the exact date of when I get paid, not willing to work with me on the date. Since they wanna harass call, I requested for the item to be picked up....still waiting on the items to be picked up or they're just gonna wait on that payment at the end of the month....like we originally agreed on. I'll never do business with Aaron's again. I'll go to Walmart or Amazon next time
Unprofessional & unethical. Followed the proper/proposed down & 1st payment, discussed the exact date of when I get paid, not willing to work with me on the date. Since they wanna harass call, I requested for the item to be picked up....still waiting on the items to be picked up or they're just gonna wait on that payment at the end of the month....like we originally agreed on. I'll never do business with Aaron's again. I'll go to Walmart or Amazon next time
I have only 1 more payment and I talked to an employee about my last payment. I started a new job and that I will not be able to make the payment until the 1st of September. So he says if I can make a half payment for August bye the 15th that I would be able to pay it off on the first. So that's what I done. And these people call me everyday and being very rude. I will never buy anything from them ever again. And I wouldn't refer anyone to get anything from this store!
I have only 1 more payment and I talked to an employee about my last payment. I started a new job and that I will not be able to make the payment until the 1st of September. So he says if I can make a half payment for August bye the 15th that I would be able to pay it off on the first. So that's what I done. And these people call me everyday and being very rude. I will never buy anything from them ever again. And I wouldn't refer anyone to get anything from this store!
So I always pay my bill the day of or sooner... I paid last months bill a week before hand. I end up getting charged again at the end of the month... So I call and let them know I get told that they are eimbursing me to give them a few days... 4 days later I still don't have my money back. So I call and ask them what's going on and if I could just pick up the cash, I'm told to call my bank and find out if it's processing or pending... I call my bank and there's nothing pending.... I call them back and I ask to speak with the manager because I keep getting "he said" from the lady in the front... He tells me that he already did it and I should have it tomorrow but if he did it would already show as pending and kept trying to give me the run around and still wouldn't give me cash for there f'up and trying to weasel his way out of it. It is what it is just don't sign up for them to charge your card because they don't pay attention and will charge you again and good luck getting your money back😀 because some how it's your fault once I'm done paying this item off I won't be getting anything else from here.
So I always pay my bill the day of or sooner... I paid last months bill a week before hand. I end up getting charged again at the end of the month... So I call and let them know I get told that they are eimbursing me to give them a few days... 4 days later I still don't have my money back. So I call and ask them what's going on and if I could just pick up the cash, I'm told to call my bank and find out if it's processing or pending... I call my bank and there's nothing pending.... I call them back and I ask to speak with the manager because I keep getting "he said" from the lady in the front... He tells me that he already did it and I should have it tomorrow but if he did it would already show as pending and kept trying to give me the run around and still wouldn't give me cash for there f'up and trying to weasel his way out of it. It is what it is just don't sign up for them to charge your card because they don't pay attention and will charge you again and good luck getting your money back😀 because some how it's your fault once I'm done paying this item off I won't be getting anything else from here.
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Last checked 1 week ago
Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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