Aaron's
351 5Th Ave, Troy, NY 12182
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
351 5Th Ave, Troy, NY 12182
Get directionsPhone
(518) 233-9000Customer reviews
102 reviews
Honestly do not rent from this place. The minute you are one day behind they call you 4 times a day until you pay the bill. 9 days late they show up to your house to take whatever it is. Times are tough people have babies which causes some people to not get paid right away.
Honestly do not rent from this place. The minute you are one day behind they call you 4 times a day until you pay the bill. 9 days late they show up to your house to take whatever it is. Times are tough people have babies which causes some people to not get paid right away.
Staff is great an kind an will work with you
Every dryer I get either doesn't dry or it stops drying shortly after receiving the dryer. I just was given 3 dryers In a row and none of them worked. This has been a ongoing problem for months. Ive been paying ridiculous amounts of money and barley have had a working dryer the whole time. And now they are trying to say my outlet is the problem and won't give me a new dryer till my landlord looks at my outlet... I am so fed up with the service. Why is it so hard to get a working dryer from you guys. And also how are you gonna deny me a new dryer untill My landlord looks at my outlet when I still paying for a dryer?! At this point I'm paying for a broken dryer that doesn't do the main thing it's suppose to do which is DRY MY CLOTHES!?! I am not a satisfied customer.
Every dryer I get either doesn't dry or it stops drying shortly after receiving the dryer. I just was given 3 dryers In a row and none of them worked. This has been a ongoing problem for months. Ive been paying ridiculous amounts of money and barley have had a working dryer the whole time. And now they are trying to say my outlet is the problem and won't give me a new dryer till my landlord looks at my outlet... I am so fed up with the service. Why is it so hard to get a working dryer from you guys. And also how are you gonna deny me a new dryer untill My landlord looks at my outlet when I still paying for a dryer?! At this point I'm paying for a broken dryer that doesn't do the main thing it's suppose to do which is DRY MY CLOTHES!?! I am not a satisfied customer.
This is a great store. Fair pricing and quality products. Also the team there are great. Friendly and customer service is awesome. The delivery people are cool and very professional. Thank you
This is a great store. Fair pricing and quality products. Also the team there are great. Friendly and customer service is awesome. The delivery people are cool and very professional. Thank you
if i could give -100 I would I ordered over a month ago which I understand new product takes longer I get it, but then they keep calling me to spend more money there when I still have not got the first items I ordered wayy over a month ago? then they tell you oh let me find out for you I will call you to give an update, and they never call you back!!!!!!!!!! Then you call a week later and they tell you WE DONT NOT HAVE TO CALL YOU???? IN A RUDE MANNER??!! YEA I would say very unprofessional, ESPECIALLY WHEN THE LADY LAST WEEK SAID SHE WOULD CALL MOST LIKELY THE SAME PERSON!! Very poor customer service.. I prolly go a little over board by calling the lady 1 name, but come on people I been waiting 1 and a half months for my purchase. Also was n told 3 weeks ago that we would have it by the 21st???? Then you call again and they put on hold, they hang up and act like you were disconnected, and SO THE SAME THING AGAIN when you call back!!! NEVER AGAIN I AM ALSO CANCELLING MY ORDER!!!! I also filed complaint with corp. and attorney general!!! I have had enough of not being treated properly or of a "valued customer"
if i could give -100 I would I ordered over a month ago which I understand new product takes longer I get it, but then they keep calling me to spend more money there when I still have not got the first items I ordered wayy over a month ago? then they tell you oh let me find out for you I will call you to give an update, and they never call you back!!!!!!!!!! Then you call a week later and they tell you WE DONT NOT HAVE TO CALL YOU???? IN A RUDE MANNER??!! YEA I would say very unprofessional, ESPECIALLY WHEN THE LADY LAST WEEK SAID SHE WOULD CALL MOST LIKELY THE SAME PERSON!! Very poor customer service.. I prolly go a little over board by calling the lady 1 name, but come on people I been waiting 1 and a half months for my purchase. Also was n told 3 weeks ago that we would have it by the 21st???? Then you call again and they put on hold, they hang up and act like you were disconnected, and SO THE SAME THING AGAIN when you call back!!! NEVER AGAIN I AM ALSO CANCELLING MY ORDER!!!! I also filed complaint with corp. and attorney general!!! I have had enough of not being treated properly or of a "valued customer"
Compare before you sign
See what other stores near Troy charge for the same item.
Compare nearby stores Estimate the total costData accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.