Rent-A-Center
32 Congress St, Saratoga Springs, NY 12866
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
32 Congress St, Saratoga Springs, NY 12866
Get directionsPhone
(518) 583-2930Customer reviews
77 reviews
I’m not sure how or why nick is the store manager, zero customer service and very rude. Don’t bother working with him, go to the Mechanicville location and save yourself the headache.
I’m not sure how or why nick is the store manager, zero customer service and very rude. Don’t bother working with him, go to the Mechanicville location and save yourself the headache.
I been going thru rent a center in Saratoga springs NY for over 4yrs now. I've always had them work with me when I was behind. The staff, Nick to Brittany have always been good to me and I highly recommend them. They are great and i will continue to do business with them They're awesome 💙💙
I been going thru rent a center in Saratoga springs NY for over 4yrs now. I've always had them work with me when I was behind. The staff, Nick to Brittany have always been good to me and I highly recommend them. They are great and i will continue to do business with them They're awesome 💙💙
They usually were good with me and I was good to them as well. Returned something because I was tired of paying weekly and wanted too save more money. Got treated rudely by nick. Lack of communication between workers. As I was told by Brittany I would be given a cash refund for the payment I just made on the item yesterday and returned today because i didn't use that item for the week I paid for. Got told no by nick and said " we don't do that" so seems they should do some more reading on how their job works and not try to be " Mr know it all".besides that they've been good too me but you don't treat a customer that way who's been there for a year paying you. Nick should work on being nicer to customers 😃
They usually were good with me and I was good to them as well. Returned something because I was tired of paying weekly and wanted too save more money. Got treated rudely by nick. Lack of communication between workers. As I was told by Brittany I would be given a cash refund for the payment I just made on the item yesterday and returned today because i didn't use that item for the week I paid for. Got told no by nick and said " we don't do that" so seems they should do some more reading on how their job works and not try to be " Mr know it all".besides that they've been good too me but you don't treat a customer that way who's been there for a year paying you. Nick should work on being nicer to customers 😃
I LOVE this store! Jason and Veronica are very nice! Most staff is nice only had one issue with one person but that was taken care of! We actually have more stuff coming from them today! I can’t wait!
I LOVE this store! Jason and Veronica are very nice! Most staff is nice only had one issue with one person but that was taken care of! We actually have more stuff coming from them today! I can’t wait!
Veronica is great but the entire store seems like they have no idea what is going on. I was forgot about and I had to call them back, after that nothing listed on their site was available so I had to pick out everything at the store. I found some things I really liked and scheduled delivery. I scheduled for one and they didn't show up unto 4:30 with the WRONG STUFF, whatever that's fine I'll just wait but then I got constant "I only have one driver" "my driver is sick" "two drivers didn't show up today" I'm sorry but it's not my problem I'm spending $1,000's of dollars and they cannot get a simple delivery right. I paid about three weeks of rent for furniture I never got and only got a 1 week refund (thanks?). Then only to realize nothing got cancelled and they then called all of my references looking for me like a fugitive after ONE DAY of unpaid furniture that I never received. Good customer service hides the awfully disfunctional communication.
Veronica is great but the entire store seems like they have no idea what is going on. I was forgot about and I had to call them back, after that nothing listed on their site was available so I had to pick out everything at the store. I found some things I really liked and scheduled delivery. I scheduled for one and they didn't show up unto 4:30 with the WRONG STUFF, whatever that's fine I'll just wait but then I got constant "I only have one driver" "my driver is sick" "two drivers didn't show up today" I'm sorry but it's not my problem I'm spending $1,000's of dollars and they cannot get a simple delivery right. I paid about three weeks of rent for furniture I never got and only got a 1 week refund (thanks?). Then only to realize nothing got cancelled and they then called all of my references looking for me like a fugitive after ONE DAY of unpaid furniture that I never received. Good customer service hides the awfully disfunctional communication.
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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