Rent-A-Center
101 Saratoga St, Cohoes, NY 12047
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
101 Saratoga St, Cohoes, NY 12047
Get directionsPhone
(518) 233-0475Customer reviews
68 reviews
Welp, guess I'll add another negative review to their already horrible rating. Was excited to see another Amazon drop off location. They would not accept my return stating I'm required to have the original box it came in. Showed the woman with the attitude the app with the QR code and instructions that stated "NO BOX REQUIRED" . I don't know if she was just new and didn't have a clue or they just didn't want to deal with the return. Will probably just go back to using Amazon locker. At least you don't have to deal with idiots- but then again it's at a store that rents furniture. To be expected a suppose.
Do not go to rent a center in Cohoes. Management has changed so many times you do not know who your talking to. I bought a livingroom set from them and never had an issue. The staff were all professional and nice. I have now purchased a table. It came with scratches on it. The than manager Calab took $400 off my purchase price. I was told by the manager Calab I owned $950 now. Calab has since left. There is new management now. I have $250 left to pay on my table and now, I am told I own $1093. No I do not. When the new management took over I spoke with people 5 times about the agreement. New management thought I owed full price. Than they say ok I see this in the computer that there was sn agreement for $950. Now all the sudden I told I made the agreement with Calab need them. Even though they said they see it in the computer, Calabs agreement. The manager now claim he never spoke with me before. I will NEVER use Rent A Center again. I have used the company a couple of times and ALWAYS pay. The manager was trying to give me the run around and show me what I WAS PREVIOUSLY supposed To pay. NOPE! The agreement was $950 and I owe.$250 more. Thats it!!!! BEWARE
Do not go to rent a center in Cohoes. Management has changed so many times you do not know who your talking to. I bought a livingroom set from them and never had an issue. The staff were all professional and nice. I have now purchased a table. It came with scratches on it. The than manager Calab took $400 off my purchase price. I was told by the manager Calab I owned $950 now. Calab has since left. There is new management now. I have $250 left to pay on my table and now, I am told I own $1093. No I do not. When the new management took over I spoke with people 5 times about the agreement. New management thought I owed full price. Than they say ok I see this in the computer that there was sn agreement for $950. Now all the sudden I told I made the agreement with Calab need them. Even though they said they see it in the computer, Calabs agreement. The manager now claim he never spoke with me before. I will NEVER use Rent A Center again. I have used the company a couple of times and ALWAYS pay. The manager was trying to give me the run around and show me what I WAS PREVIOUSLY supposed To pay. NOPE! The agreement was $950 and I owe.$250 more. Thats it!!!! BEWARE
This surprises me to write. I have been getting stuff from RAC since 2018. I ALWAYS pay off 6 months same as cash they would beg me to rent stuff but when I actually need something the guy trying to help me was Incompetent and said he can't find the product and asked me to come back tomorrow morning... what kind of business is that and I just had a house fire and moved to another apartment I needed a couch to sleep on I had nothing but the clothes on my back and he said I couldn't pick it up. That must of changed because I've done it before the old manager knew I was a great customer this guy didn't even acknowledge I never ever missed a payment in any of my contracts.
This surprises me to write. I have been getting stuff from RAC since 2018. I ALWAYS pay off 6 months same as cash they would beg me to rent stuff but when I actually need something the guy trying to help me was Incompetent and said he can't find the product and asked me to come back tomorrow morning... what kind of business is that and I just had a house fire and moved to another apartment I needed a couch to sleep on I had nothing but the clothes on my back and he said I couldn't pick it up. That must of changed because I've done it before the old manager knew I was a great customer this guy didn't even acknowledge I never ever missed a payment in any of my contracts.
Rent a center is horrible! Called to be taken off the mailing list and was told it’s corporate! Well if that’s the case then why is the local store not the city we live in? No it’s set for 101 Saratoga street cohoes!
Rent a center is horrible! Called to be taken off the mailing list and was told it’s corporate! Well if that’s the case then why is the local store not the city we live in? No it’s set for 101 Saratoga street cohoes!
It's been great! Best experience I've had from a RAC store. This store has a great team!
I have no respect for the store manager whom I witnessed slam her office door in a customers face, harassed multiple customers for payments, yet delivered broken or damaged items or items with missing pieces. Horrible customer service, lies just to get sales; I have never been a Rent-A-Center customer and for this, I will definitely never be.
The salesperson, Spencer and store manager, Brandon, have been super attentive and accommodating. They were flexible with delivery dates, found and picked up a dining set at another location for me, and had excellent follow up to make sure I was good to go.
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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