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Rent-A-Center

Closed
3.6/5 (29 reviews)
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Rent-A-Center is a rent-to-own store located at 814 Us-491, Gallup, NM 87301. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.6/5 based on 29 reviews.

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Store Hours

Monday (Today) 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed

Currently closed

Products Available

furniture appliances electronics computers mattresses tires-wheels jewelry smartphones gaming

What to Expect at This Store

Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.

What to Bring

  • Valid photo ID — driver's license, state ID, or passport
  • Proof of income — recent pay stub, bank statement, or benefits letter
  • Proof of residence — utility bill, lease agreement, or mail with your address
  • Personal references — typically 3-4 contacts with phone numbers

How It Works

  1. 1 Browse in store — choose from available furniture, appliances, electronics, and more
  2. 2 Apply — no traditional credit check at most stores; approval is based on income and residency
  3. 3 Get approved — many stores offer same-day approval and immediate access to your items
  4. 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance

Typically included with rent-to-own agreements:

Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.

Customer Reviews

3.6

29 reviews

Have you visited this store? Write a review on Google
P K
P K 2 months ago

Rent A Center used to have excellent customer service and I always enjoyed doing business with them. Paid off my car tires and couches and it was great! But lately the customer service has been VERY HORRIBLE! Being threatened over the phone to come pick up merchandise when only a day to few days late. I understand making payments on time is crucial but they should be more understanding of financial hardships. The payment still gets paid even when late and with late fees! This will be my last rental with this company and I cant wait to start business elsewhere.

shyla Watchman
shyla Watchman 4 months ago

Horrible service. Will not be doing business with them again.

Vivian A
Vivian A 1 year ago

I Always enjoy the customer service here. Jaren was awesome! ((Hope I spelt that right)) He greeted me as soon as I walked in & was very helpful! Walked out happy & now awaiting a new sectional couch to be delivered very soon! Thanks again!

Christopher Garcia-Gill
Christopher Garcia-Gill 1 year ago

Began a lease at the Gallup store, and was notified via text that the item was instore to pick up. I made arragements to pick up the item, only to be told that it wasnt there. I was told by staff that the messages were automated but when I showed them messages they still tried to say where automated. When I asked to start a new lease with the item instore i was told they couldnt because it was for someone else. I was then told that I could speak to the manager who for some reason is never in the store. Imagine being disabled being told to come into the store then being told the item wasnt there and then being refused service.

Dewayne John
Dewayne John 7 years ago

Good morning. This RENT A CENTER in Gallup New Mexico has the worst customer service ever. I wanted an Item that wasn't in stock. The manager of rent a center didn't offer me details on ordering that specific item. I had to call a district manager in Flagstaff Az just to have Gallup NM rent a center order me that item. Two weeks later I checked up on my order and to see if it arrived at the location in Gallup NM rent a center. I talked to the Gallup rent a center manager and he had NO clue what was ordered for me. I had to explain the item and the manager stated something was ordered for you but he doesn't know what it is. I asked for the item number and description. All I gotten was a smart attitude from him. I couldn't get anywhere with his smart attitude. I decided to get my item from Amazon. My biggest mistake is coming here to this location in gallup NM rent a center. I really hope something is done about this issue.

Reviews from Google
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More Rent-to-Own Stores in Gallup, NM

Frequently Asked Questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, tires-wheels, jewelry, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary — contact the store directly to confirm current inventory.

Rent-A-Center is located at 814 Us-491, Gallup, NM. Check the store hours listed above for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Rent-to-own agreements generally allow you to return items at any time without penalty, though you will not receive a refund for payments already made. Policies vary by store — contact Rent-A-Center to review their specific return and early buyout terms.

You can contact the store directly by calling (505) 722-7365 or visiting in person at 814 Us-491, Gallup, NM.

Data Accuracy Notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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