Aaron's

Isabella is the only knowledgeable and professional person at this store. Regal I might have spelled his name wrong but this guy lied about my last order and said I called and canceled my order so he took MY order and set it up for another customer to buy. Then Justin calls me he doesn’t know anything going on in that store about orders he set my delivery date up just to call me a week later asking if I still wanted my order and what date should they deliver my order.. I was so confused he was talking to me asking over and over what was my order and I said can’t you see in the records why I order already why are you asking me these questions.. so then he sends me order out just for the delivery guys to bring me a dirty filthy couch! I was so angry because why would they even allow the delivery guys to deliver a couch that looks like it’s been in someone’s basement for years. Dirt was all over the cushions the front back. Now I’m hesitant on if I even want to purchase my 2nd couch. Will Regal lie again and say I called and canceled??? At this point I don’t want to deal with Justin or Regal. If I can’t speak to Isabella I will not speak to anyone at that store!!

Isabella is the only knowledgeable and professional person at this store. Regal I might have spelled his name wrong but this guy lied about my last order and said I called and canceled my order so he took MY order and set it up for another customer to buy. Then Justin calls me he doesn’t know anything going on in that store about orders he set my delivery date up just to call me a week later asking if I still wanted my order and what date should they deliver my order.. I was so confused he was talking to me asking over and over what was my order and I said can’t you see in the records why I order already why are you asking me these questions.. so then he sends me order out just for the delivery guys to bring me a dirty filthy couch! I was so angry because why would they even allow the delivery guys to deliver a couch that looks like it’s been in someone’s basement for years. Dirt was all over the cushions the front back. Now I’m hesitant on if I even want to purchase my 2nd couch. Will Regal lie again and say I called and canceled??? At this point I don’t want to deal with Justin or Regal. If I can’t speak to Isabella I will not speak to anyone at that store!!

I called to get some assistance on payment arrangements and before I was asked how much I can pay then general manager came on the phone , no compassion , no empathy, he brought up last month knowing the craziness of food situation, I’ll be contacting corporate office , worst customer service ever

I called to get some assistance on payment arrangements and before I was asked how much I can pay then general manager came on the phone , no compassion , no empathy, he brought up last month knowing the craziness of food situation, I’ll be contacting corporate office , worst customer service ever

OMGOODNESS I'M THE TYPE OF PERSON THAT IF I SEE SOMETHING I HAVE TO SAY SOMETHING.. MY SON AND I WENT TO AARON'S IN MOUNT HOLLY NEW JERSEY THIS BEAUTIFUL YOUNG LADY NAME ISABELLA WAS THE MOST PLEASANT PERSON I'VE MET IN A LONG TIME.. HER CUSTOMER SERVICE IS ON POINT HER SALES PITCHES WERE EVEN BETTER.. APPRECIATE YOU ISABELLA AND I HOPE YOUR TEAM DOES TOO SO IF YOU EVER IN MY HOLLY AT AARON'S ASK FOR ISABELLA SHE'LL GET YOU JUST WHAT YOU NEED..

OMGOODNESS I'M THE TYPE OF PERSON THAT IF I SEE SOMETHING I HAVE TO SAY SOMETHING.. MY SON AND I WENT TO AARON'S IN MOUNT HOLLY NEW JERSEY THIS BEAUTIFUL YOUNG LADY NAME ISABELLA WAS THE MOST PLEASANT PERSON I'VE MET IN A LONG TIME.. HER CUSTOMER SERVICE IS ON POINT HER SALES PITCHES WERE EVEN BETTER.. APPRECIATE YOU ISABELLA AND I HOPE YOUR TEAM DOES TOO SO IF YOU EVER IN MY HOLLY AT AARON'S ASK FOR ISABELLA SHE'LL GET YOU JUST WHAT YOU NEED..

We have used them before. You end up paying 3x the price of what the furniture is actually worth. We had recently decided to get a couch. We ordered this in august. We were originally told it would take 2 weeks. 2 weeks came and went nothing not even a call. Finally 3 weeks in I called them. The lady told me it was scheduled to be delivered to the store the next day. 2 days later still no call. Called again and the same lady said again it would be there that Friday. Friday came and went. Called again the following week and the lady down right hung up on me when I had asked if there was any update on delivery. I kept calling back and she refused to answer the phone. Finally after a good 10 minutes of them not answering the phone another man answered and I could hear the lady in the back talking crap. The man said they were having phone issues and that’s why nobody was answering. He said he would call the supplier and find out what’s going on because they didn’t actually have a delivery date like the lady had been previously telling me they had. As he was putting me on hold I heard him ask “why didn’t you call them if you knew that. Why did nobody call her”. At this point, I knew I wouldn’t be getting the furniture. A week later corporate called and said the order was cancelled. I completely understand if they didn’t have stock however, being told one thing that was clearly false and then being hung up on and ignore by the women on top of hearing her talk crap in the background I will never return. She needs to learn some customer service skills. Save your money and get something elsewhere.

We have used them before. You end up paying 3x the price of what the furniture is actually worth. We had recently decided to get a couch. We ordered this in august. We were originally told it would take 2 weeks. 2 weeks came and went nothing not even a call. Finally 3 weeks in I called them. The lady told me it was scheduled to be delivered to the store the next day. 2 days later still no call. Called again and the same lady said again it would be there that Friday. Friday came and went. Called again the following week and the lady down right hung up on me when I had asked if there was any update on delivery. I kept calling back and she refused to answer the phone. Finally after a good 10 minutes of them not answering the phone another man answered and I could hear the lady in the back talking crap. The man said they were having phone issues and that’s why nobody was answering. He said he would call the supplier and find out what’s going on because they didn’t actually have a delivery date like the lady had been previously telling me they had. As he was putting me on hold I heard him ask “why didn’t you call them if you knew that. Why did nobody call her”. At this point, I knew I wouldn’t be getting the furniture. A week later corporate called and said the order was cancelled. I completely understand if they didn’t have stock however, being told one thing that was clearly false and then being hung up on and ignore by the women on top of hearing her talk crap in the background I will never return. She needs to learn some customer service skills. Save your money and get something elsewhere.

Low income savior. I have gotten so much n you can't beat the extra protection they offer. Saved in 200 on getting my washer fix months after paying it off.

Low income savior. I have gotten so much n you can't beat the extra protection they offer. Saved in 200 on getting my washer fix months after paying it off.