Rent-A-Center

Horrible management Really bad service Harassment every month..! Day 4 of the month, asking to reposses when your not even late...! Like, wow.... Extremely rude people And my family makes over 100k a year, $ money was never a problem, payment was never a problem...! Harassment after Harassment...!!?? For what..????

I wouldn't recommend this location of business. The manager was supposed to clean a couch up for me to look at and call me when it was finished. I drove an hour and a half to be in the town to look at the couch and he never called me. He's never contacted me since. Ironic with how our last phone call was regarding me coming by to see the couch. While looking at furniture to see what would suit my needs best he complained about his job extensively and that his boss took out money from his bonus to pay for a furniture cleaner. Even complaining he is hourly pay and not salary. I recommend he finds a job he enjoys doing. It would be better on him and this place of business.

Leaving this review based on more so something I witnessed. I was door dashing in the area and had finished one of my orders when I witnessed one of your drivers horribly cut someone off. It was a rather round man with a big blonde bushy beard. The driver he cut off was a mother with two small kids in the back, which is why I felt obligated to mention this. It would’ve been one thing if it was an accident, but after she honked, he then stuck his hand out giving the middle finger, then giving the motions of a gun as if to indicate he had one? That was when the mother pulled away. I tried to get a picture of the truck he was in but I figured it was safest to avoid this lunatic and just contact the actual store but none of my calls were getting through. I’m leaving this in hopes the manager sees it. I’m assuming it is here since it was closest to where this incident occurred.

I've been paying on my washer and dryer for almost 16 months now and even tho I have been late a couple times, I've always been able to pay. It's at the Kansas Expressway location and I am late on my payment because I began having mini heart attacks on September 22 and have been unable to work past month. I've been communicating with Brandon there BUT he's claiming now that I haven't been communicating back with him and he's talking about putting in a return order on it. I'm almost 69 and get Social Security and normally had enough money to pay BUT having extra medical expenses this month has made me unable to pay bills or buy groceries. I sent Brandon a screenshot of my appointment to get my H&R Block tax loan on November 3rd and let him know I would be able to pay then IF I couldn't pay before then. He claims IN TEXTS last night that he hadn't received ANY texts from me and that his phone doesn't receive screenshots. I felt VERY bullied and harassed by him yesterday and last night.

I placed a. Application online and got approved and went to the store and filled out some paper work and they sent me a contract online with all the paperwork strait to my phone. They didnt have the color of bike I wanted so they had to go get it from another store. It was a Friday and they got it in by Wednesday. They was supposed to call me when they got it in. I hadn't heard anything so around 5:00 I called and they said it was there and he was getting ready to call me.( maybe, maybe not ? ) I would rate them 5 stars other than the fact I sent them a text asking at lunch time if it was in and it replied I'd be contacted soon by someone and never was. (Also they took my first week payment friday when I didnt even have the bike yet. ) so 5 days out of the 7 I didnt even have the bike .... sk why not charge me for it once I have it ? So almost a week of it wasted when I didn't have it yet. I know making payments for it will cost me 3x what paying cash would of but I really needed it now. But saying that it was definitely worth it for my situation and was easy to get approved. No credit needed.