Last checked 7 hours ago
Rent-A-Center
505 N Telegraph Rd, Monroe, MI 48162
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
505 N Telegraph Rd, Monroe, MI 48162
Get directionsPhone
(734) 242-1270Customer reviews
89 reviews
Lured me in with a $10 promo, then told me I needed $125 to rent for one week before I could get my item. Bait and switch.
Lured me in with a $10 promo, then told me I needed $125 to rent for one week before I could get my item. Bait and switch.
In my opinion, worst Rent a Center location in the entire country because of Nick. He will talk to you and treat you like garbage if you miss a payment. I tried to set up a date to have the item picked up, while admittedly very late on payment, and he tried saying “no we’re coming to get the item Today boss.” Who is he to tell me when I’m going to hand over the item out of my own home?? Late by a day or late by a month, he works for a business and should uphold the standards of said business. Is it standard protocol for rent a center to treat the customer like they’re being shaken down? He treats the items as if they’re his personally and you owe him. I’m never shopping with rent a center again exclusively because of him. I’ve since taken my business to Aaron’s, I’m way happier.
In my opinion, worst Rent a Center location in the entire country because of Nick. He will talk to you and treat you like garbage if you miss a payment. I tried to set up a date to have the item picked up, while admittedly very late on payment, and he tried saying “no we’re coming to get the item Today boss.” Who is he to tell me when I’m going to hand over the item out of my own home?? Late by a day or late by a month, he works for a business and should uphold the standards of said business. Is it standard protocol for rent a center to treat the customer like they’re being shaken down? He treats the items as if they’re his personally and you owe him. I’m never shopping with rent a center again exclusively because of him. I’ve since taken my business to Aaron’s, I’m way happier.
I feel like I paid way too much money for a washer but the customer service from the Monroe store was excellent. Josh the manager was very accommodating.
I feel like I paid way too much money for a washer but the customer service from the Monroe store was excellent. Josh the manager was very accommodating.
Things have been great until an employee by the name Nick verbally disrespected me and my home but degrading and unprofessional stating "im mad I can't pay my bill " when the matter at hand was about references not payment. I will not be using this location again. He needs some customer service training.
Things have been great until an employee by the name Nick verbally disrespected me and my home but degrading and unprofessional stating "im mad I can't pay my bill " when the matter at hand was about references not payment. I will not be using this location again. He needs some customer service training.
They have Amazing staff. They Work with you and always find what you need/want. I have not had one bad interaction with them ever. I have been a customer for quite a few years now.
They have Amazing staff. They Work with you and always find what you need/want. I have not had one bad interaction with them ever. I have been a customer for quite a few years now.
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Last checked 2 weeks ago
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