Rent-A-Center
19 Concord St, Framingham, MA 01702
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
19 Concord St, Framingham, MA 01702
Get directionsPhone
(508) 820-9200Customer reviews
47 reviews
Although it's not the locations fault that their scanner was broken they could have mentioned another location or when they anticipated theirs being fixed to return a amazon purchase still have the item maybe ill go back and give a 3rd try? If so to be continued
The gentleman that work in the store are very nice Jose has been so helpful to me, and he's had experience so I appreciate him. Delivery men are always respectful and Darius is the one who is always aware that they are polite considerate they don't leave anything behind and I so much appreciate the respect that I get when they enter my apartment I feel safe with these two gentlemen coming into my space when I am home alone and I so much appreciate all of them
I just left the store very disappointed: I came to the store to buy furnitures and there were two guys at the front they didn’t even look at us and was ignoring when we said something . when I approach closer the guy was very rude and in a bad mood. They asked to sent a link to my phone to start my application but the connection there was very bad and I asked for WiFi he was very rude the way he said he didn’t have WiFi so I said I couldn’t finish the application and I left. He didn’t even said anything to help. I’m glad I didn’t do any business with them because if the beginning is like that imagine if I needed to solve anything there. No thank you!
I just left the store very disappointed: I came to the store to buy furnitures and there were two guys at the front they didn’t even look at us and was ignoring when we said something . when I approach closer the guy was very rude and in a bad mood. They asked to sent a link to my phone to start my application but the connection there was very bad and I asked for WiFi he was very rude the way he said he didn’t have WiFi so I said I couldn’t finish the application and I left. He didn’t even said anything to help. I’m glad I didn’t do any business with them because if the beginning is like that imagine if I needed to solve anything there. No thank you!
Too bad I can’t give them 0 stars this people are so unprofessional they call you when you miss a payment like you missing 5 and in top of that they don’t work with you as a customer, instead they should be grateful that people still have their business up cause I’m pretty sure soon they will be out of business when people like me go on social medias to expose all the call and harrasing they do .
Well, perfectly honest with you I ordered an E bike wow right well they didn’t wanna put the bike together for me. Yeah that’s right they didn’t wanna put it together for me and then they offer one week leasing but they wanted me to lease it for least amount. Oops, and then they didn’t wanna give me a refund and still happened because I didn’t receive the E bike. Oh my experience with them was awful. They weren’t the most polite people in the world. They were very rude and very obnoxious. Actually we were in there, and then somebody lifted my friends phone out of his pocket . Framingham is the worst place to go in the world, especially Rent a center all
Completely honest, I wish they had a lower rating for me to score this particular location. 3 years ago I was threatened by the store manager. I filed a complaint and the district manager helped me fix the situation. I just called because we placed an order for a table and the same person (Nelson) who is the store manager refused to sell me a table for Christmas. Not only that, he was completely rude to me and my wife on the phone right away. I was not even rude and just wanted my application processed. He wouldn’t give me any numbers and decided to continue to be rude to me. That is not a way to manage a store and demonstrate extraordinary customer service. This has got to change. Because of him I will not be able to host a family reunion for Christmas. Thanks Nelson from Framingham.
Completely honest, I wish they had a lower rating for me to score this particular location. 3 years ago I was threatened by the store manager. I filed a complaint and the district manager helped me fix the situation. I just called because we placed an order for a table and the same person (Nelson) who is the store manager refused to sell me a table for Christmas. Not only that, he was completely rude to me and my wife on the phone right away. I was not even rude and just wanted my application processed. He wouldn’t give me any numbers and decided to continue to be rude to me. That is not a way to manage a store and demonstrate extraordinary customer service. This has got to change. Because of him I will not be able to host a family reunion for Christmas. Thanks Nelson from Framingham.
Sarah was exceptional 👏 By far one of the best experiences I've had And the delivery team top notch Bostonsking Approves Love my couch set ....
Sarah was exceptional 👏 By far one of the best experiences I've had And the delivery team top notch Bostonsking Approves Love my couch set ....
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