Aaron's
616 Columbia Rd, Dorchester, MA 02125
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
616 Columbia Rd, Dorchester, MA 02125
Get directionsPhone
(617) 265-4700Customer reviews
100 reviews
Don’t waste your time w this place, apparently they changed management and communication still doesn’t exist. Nobody reaches out to you, woman hung up on me for their wrong doing.
Don’t waste your time w this place, apparently they changed management and communication still doesn’t exist. Nobody reaches out to you, woman hung up on me for their wrong doing.
My experience with this Aaron’s Furniture store was completely unacceptable. The manager was not only unprofessional, but outright disrespectful. During our interaction, he was yelling at me and even laughing, which is beyond inappropriate when dealing with a customer trying to resolve an issue. This situation has been ongoing and incredibly frustrating. The company has shown up multiple times attempting to pick up my fridge without proper coordination. I no longer live at the residence, and I’ve been calling since Tuesday trying to schedule a pickup. Instead of helping, the manager chose to argue with me, raise his voice, and dismiss the situation entirely. There was zero effort to find a solution, no accountability, and no basic level of customer service. Being yelled at and laughed at for trying to fix a problem your company created is unacceptable. I would strongly advise others to think twice before doing business with this location.
My experience with this Aaron’s Furniture store was completely unacceptable. The manager was not only unprofessional, but outright disrespectful. During our interaction, he was yelling at me and even laughing, which is beyond inappropriate when dealing with a customer trying to resolve an issue. This situation has been ongoing and incredibly frustrating. The company has shown up multiple times attempting to pick up my fridge without proper coordination. I no longer live at the residence, and I’ve been calling since Tuesday trying to schedule a pickup. Instead of helping, the manager chose to argue with me, raise his voice, and dismiss the situation entirely. There was zero effort to find a solution, no accountability, and no basic level of customer service. Being yelled at and laughed at for trying to fix a problem your company created is unacceptable. I would strongly advise others to think twice before doing business with this location.
Beware‼️..Bad Service.. Furniture .. Junk.‼️‼️. Mattress can’t sleep on right side., because of hole @ coils ( unbelievable?) Headboard screws, are loose Dresser, w/ mirror.. still not Correctly attached..don’t get me started with the missing chip, wood pieces in headboard.. Yea, email concerns that’s never going to b Addressed.. Shut up‼️‼️‼️🤘🏾
Beware‼️..Bad Service.. Furniture .. Junk.‼️‼️. Mattress can’t sleep on right side., because of hole @ coils ( unbelievable?) Headboard screws, are loose Dresser, w/ mirror.. still not Correctly attached..don’t get me started with the missing chip, wood pieces in headboard.. Yea, email concerns that’s never going to b Addressed.. Shut up‼️‼️‼️🤘🏾
This has been a horrible experience we the only reason they got a one is because the young guys that delivered were pleasant we had a washer and dryer delivered when I ask why they didn’t connect the duct for the dryer they said they don’t do that so now I have a dryer that can’t be used mind you this the second delivery the first the dryer didn’t work so they swapped out the whole set but they already looking for us to pay which isn’t the problem but how do you not set up my dryer I feel that corporate needs to step in because this store is giving the franchise a bad look this is the one on Columbia road
This has been a horrible experience we the only reason they got a one is because the young guys that delivered were pleasant we had a washer and dryer delivered when I ask why they didn’t connect the duct for the dryer they said they don’t do that so now I have a dryer that can’t be used mind you this the second delivery the first the dryer didn’t work so they swapped out the whole set but they already looking for us to pay which isn’t the problem but how do you not set up my dryer I feel that corporate needs to step in because this store is giving the franchise a bad look this is the one on Columbia road
This company came knocking on my door to return something I didn't buy from them, and I certainly don't owe them any money. Next time they do a lease or an installment sale, they should ask the buyer for identification and proof of address. They seem like an amateur company, not a professional one.
This Aaron’s on Columbia road sucks I placed a couple of orders online for my mom and around October 31st and the orders were pending for Delivery then we get a email saying that the delivery will be here on the 3rd well today is the 5th and we still haven’t gotten a delivery. And when you call them On the phone nobody never knows nothing this store is a joke , I don’t recommend anyone shopping here
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.