Aaron's

My experience with the Easton location is right down horrible I have never been treated so nasty and The verbal abuse from a General manager at that her name was Jan couple weeks ago I went into the Easton location to look at some furniture did not find nothing that I liked. The general manager was there She was very nasty at the time of walking in the first time at the store. I stated that I didn’t see anything that I wanted there that I was gonna go online and just order some thing she was very nasty from the get-go. Go ahead u won’t find anything to be cheap and just was very right down rude however I did find something online and I made the order the delivery date was for July 8 to the store and then I needed to contact the store to set up for them to I called them…. Thursday I found out that it was at the store and Monday, July 13. They would be bringing it the morning of July 13. I called the store and Which was Jan through the conversation I asked her what time my furniture would be arriving. She stated it would be in the afternoon between 1-4 She then stated how did I want to set up my payment arrangements? Monthly or weekly I stated weekly explained amount that I was seeing She was explaining to me that I was wrong on my amount What I was seeing and then I stated I will only be paying what I signed in contract is stating I should pay. And pay weekly what I am going to be paying that my online account says She got very mad and angry with me and said no I’m canceling your order. I will not be delivering to you. You will never get furniture from us and I will never deliver to you. I then begged her not to cancel my order. She basically laughed at me and said no I canceled your order. You will not be getting no delivery from me. I’m Telling my driver to take your order off the truck, she was very rude. Did not give me any leniency and was nasty from the gate yelling at me the whole time while I was calm and collective the whole time she got mad at me and told me I couldn’t get my order bc I was only going by my conract and my online account I then called customer service. They three-way called her and she hung up on us because she got mad because I still tried to tell her. What the payment arrangement was A second representative called her back and she said she was not delivering my item. A third customer service person called her. Because she was not allowed to cancel my order because we put a ticket order in and she was not supposed to to cancel my order, but then she went Behind their back and canceled my order then a representative called her To reinstate the order and she told them absolutely not hopefully higher up management does some thing about this Gm in Easton….

I will never deal with them again. I paid off a tv from there a year or two ago and everything was fine. And recently i've gotten a Xbox and a Laptop from there. I returned both of them. One of there people got both but yet they continue to harass me about a payment on something i don't even have anymore. Instead of harassing me check with your employee. And leave me alone.

I have bought a few things from this place. I went with the ez pay this time and decided to pay out before the end of my 120days same as cash. They keep taking money from my account. I call and they say they have stopped it so I wait.... bam! Got me again the next cycle. I'm thinking about filing theft charges for them stealing my money.

Had an awesome experience they work with me on delivery and everything good people work at this store highly recommend them awesome staff

So far so good!! I've never done this but Decided to try it & I'm able to get the things I need to upgrade. Everyone working there has been helpful but Tyler has been exceptional!! Thank you all so much. ❣

They were great to deal with before and during my purchase, but when I needed help ordering an extra part after the purchase (paid cash, didn't finance) I was given the run around for weeks until they eventually never called me back. I was told they were waiting to hear back from the manufacturer, that the part wasn't in stock, they would call me next week, etc. Eventually I got tired of the run around and called the General Manager of the Aaron's in Seaford and the part I needed was ordered within a few hours. They had an instant response from the manufacturer and it was in stock. The last I heard from the General Manager of Easton was "I'll call you in a few days". That was a month ago and I still haven't received a return call. Basically, if you receive terrible customer service from the Easton location, just try another store and they'll be willing to help you.

They were great to deal with before and during my purchase, but when I needed help ordering an extra part after the purchase (paid cash, didn't finance) I was given the run around for weeks until they eventually never called me back. I was told they were waiting to hear back from the manufacturer, that the part wasn't in stock, they would call me next week, etc. Eventually I got tired of the run around and called the General Manager of the Aaron's in Seaford and the part I needed was ordered within a few hours. They had an instant response from the manufacturer and it was in stock. The last I heard from the General Manager of Easton was "I'll call you in a few days". That was a month ago and I still haven't received a return call. Basically, if you receive terrible customer service from the Easton location, just try another store and they'll be willing to help you.