Aaron's

Jordan and Lewis delivered my TV stand and assembled it. They both did an amazing job and even made a second trip to my home because I wasn’t there when they first arrived. The customer service at Aaron’s on Airline Highway is outstanding, and I would highly recommend them!

Jordan and Lewis delivered my TV stand and assembled it. They both did an amazing job and even made a second trip to my home because I wasn’t there when they first arrived. The customer service at Aaron’s on Airline Highway is outstanding, and I would highly recommend them!

Aaron’s isn’t a place to rent from because if you ever fall on hard times they don’t I repeat don’t work with you. My payment was due on the 1st and because I knew I wouldn’t have it in my account I called them to try and make a payment over the phone. The young lady answered said the system was down and you can make it on your online account but that must’ve been done as well, so I ask the young lady while I had her on the phone about why the online account wasn’t taking payments either. That was a question she say she had no knowledge of the online accounts basically. I took my account off easy pay so my account wouldn’t be over drafted . The phone calls started about a payment I asked could I pay on the 27th and I was told no that was too late. Mine you this was my first time not making a on time payment, but when I got the furniture I got end tables and a coffee that was suppose to be brand new and they came off the showroom floor. Screws was missing and one of the end table glass never had screws. It took them almost a month to pick them up and they only did pick them up when I called complaining. The account manager didn’t give me a full refund for the tables it was partial. Aaron’s I never recommend them to anyone.

Aaron’s isn’t a place to rent from because if you ever fall on hard times they don’t I repeat don’t work with you. My payment was due on the 1st and because I knew I wouldn’t have it in my account I called them to try and make a payment over the phone. The young lady answered said the system was down and you can make it on your online account but that must’ve been done as well, so I ask the young lady while I had her on the phone about why the online account wasn’t taking payments either. That was a question she say she had no knowledge of the online accounts basically. I took my account off easy pay so my account wouldn’t be over drafted . The phone calls started about a payment I asked could I pay on the 27th and I was told no that was too late. Mine you this was my first time not making a on time payment, but when I got the furniture I got end tables and a coffee that was suppose to be brand new and they came off the showroom floor. Screws was missing and one of the end table glass never had screws. It took them almost a month to pick them up and they only did pick them up when I called complaining. The account manager didn’t give me a full refund for the tables it was partial. Aaron’s I never recommend them to anyone.

I have not received my items yet, I spoke with someone on 1/19/26 promising my items would be delivered later that evening or early the following morning. Called the store to confirm a delivery. Was told by Gerald store associate that, I would need to wait until the store manager comes in. I question him twice when will she return the first time he replied I don’t know, and the second response was later this evening. I’m just going to cancel my order with this store before all hell breaks loose

I have not received my items yet, I spoke with someone on 1/19/26 promising my items would be delivered later that evening or early the following morning. Called the store to confirm a delivery. Was told by Gerald store associate that, I would need to wait until the store manager comes in. I question him twice when will she return the first time he replied I don’t know, and the second response was later this evening. I’m just going to cancel my order with this store before all hell breaks loose

The store manger, she needs to fired. She gives out no information and completely rude. I would rather give my money to a 5 year old selling a house than her. She can’t even understand what she saying lol. Go to appliances for less and get you something for about 5-6 hundred it’s better than dealing with them. I barely had to appliances for 2 weeks

The store manger, she needs to fired. She gives out no information and completely rude. I would rather give my money to a 5 year old selling a house than her. She can’t even understand what she saying lol. Go to appliances for less and get you something for about 5-6 hundred it’s better than dealing with them. I barely had to appliances for 2 weeks

I cannot wait to pay off my items from this store. They'll call back to back constantly even when you do inform them on what day you could pay but they'll tell you its not acceptable but does have a 7 day late period. Itll have 1 or if 2 staff thats understanderstanding but the rest very unprofessional and rude. They're worst than affordable on airline definitely wouldn't rent from here AGAIN

I've been a customer with Aaron's for decades now. I recently moved back to Baton Rouge and needed a refrigerator. Naturally I went to Aaron's. I've never experienced worst customer service and blatant disrespect as I did at the airline Highway location. The female manager is beyond unprofessional and should be fired immediately. I don't know how they stay open treating customers the way they do. I'll be taking my business and hard earned money elsewhere. I suggest anyone else do the same. Customer service is dead at this location Just throw the whole store away.