3700 Merle Hay Rd
Des Moines, IA 50310
Arona
VerifiedArona is a rent-to-own store located at 3225 SE 14th Street, Des Moines, IA 50320. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.7/5 based on 160 reviews.
Phone
(515) 246-0001Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Arona directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
160 reviews
I enjoy arona immensely Alexa and Betty are two very sweet people Alexis always waited on me taking very good care of me I really really like her a lot in fact I don't go to nobody else but her to buy something
We ordered a laptop from them . They made us make the first payment of $130 and then denied us and refused to give us back our money! Said it was going to be a credit on our account which is bullshit because I will never purchase anything from them again. They did not let us know ahead of time that this was their policy if it even is their policy . I have disputed this with my bank and if it does not get resolved that way I'm seeking an attorney because this is fraudulent and they will be paying me a lot more than $130!
Has called me multiple times while at work, during the holidays, and more for money even though they constantly everyday are taking money out of my account. Calls me to ask for more money. I would not recommend this place at all. They scam you. Employees are not friendly, and have zero work ethic. Took 1 whole month and multiple rescheduling to even deliver anything. 0/10 would not recommend.
I have been a customer with them for the past 4 yrs and have paid off multiple agreements with them because I was a satisfied customer. I go in to pay off my last agreement and seen something I really liked and hey why not they always done great business with me up until these past few months I will not return as a customer. Supposed to have got a free month which I did but received multiple calls a day saying I was behind on payment. When I wasn’t. Got told two different prices even when the delivery drivers brought my item, had a totally different price of what I was told in the store, own staff agreed that the staff lies , but what really made me regret my decision to continue business with them is when I get treated like I’ve never been a great customer and get told by my multiple workers the amount I owe. It’s all over the place, unorganized, and I get told oh someone dropped the ball and made a mistake but I’m the one who has to pay for it by being told I’m behind on payments. NEVER will I return as a customer ever again. They might not care at all but as a customer who paid off a living room set, a bed, a tv and a gaming system you should care. I’m really frustrated because this never happened before and nothing has been done about it from management. Very unsatisfactory service.
Arona to say the least is simply the best around! My husband and I are truly speechless about the electric bed/mattress we bought. I have told everyone around about the bed. For many many years now we have both woke up every day in all sorts of pain... back, neck, you name it. Even to the point that we were helping one another up and we are only in our young 40s. Since day one we have woke up with ZERO pain. It's like a miracle to say the least. And the payments are very reasonable and the cheapest around. Trust me I did my research before buying. We can't thank you enough Arona! The Julins 😁
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Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Arona or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Arona is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.