Rent-A-Center
4739 Indianapolis Blvd, East Chicago, IN 46312
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
4739 Indianapolis Blvd, East Chicago, IN 46312
Get directionsPhone
(219) 398-1893Customer reviews
44 reviews
THEY ARE SO UNPROFESSIONAL INCLUDING THE STORE MANGER ,MY FIRST TIME WITH A BAD EXPERIENCE DEALING WITH THIS LOCATION ITSELF, VERY LAZY DRIVERS THEY DON’T WANNA DO THEY JOB SO THEY MAKE EXCUSES IN ORDER TO GET FROM DOING IT , THEY DON’T STICK TO ONTIME DELIVERY THEY LITERALLY SAID THEY WOULD DROP OFF BETWEEN 1pm-3pm DIDN’T DROP OFF INTO ALMOST 5 I HAD TO CALL TWICE JUST TO SEE WHAT WAS GOING ON JUST FOR THEM TO GET TO MY PLACE AND SAY THEY CANT BRING MY PRODUCT IN BECAUSE IT WAS TOO BIG WHEN THEY LITERALLY SOLD ME A PRODUCT OVER THE PHONE KNOWING THEY HAD TO COME MEASURE FIRST I PAID UP FOR TWO WEEKS IN ADVANCE AT THAT….. NEVER WILL I SHOP AT THIS LOCATION AGAIN …
THEY ARE SO UNPROFESSIONAL INCLUDING THE STORE MANGER ,MY FIRST TIME WITH A BAD EXPERIENCE DEALING WITH THIS LOCATION ITSELF, VERY LAZY DRIVERS THEY DON’T WANNA DO THEY JOB SO THEY MAKE EXCUSES IN ORDER TO GET FROM DOING IT , THEY DON’T STICK TO ONTIME DELIVERY THEY LITERALLY SAID THEY WOULD DROP OFF BETWEEN 1pm-3pm DIDN’T DROP OFF INTO ALMOST 5 I HAD TO CALL TWICE JUST TO SEE WHAT WAS GOING ON JUST FOR THEM TO GET TO MY PLACE AND SAY THEY CANT BRING MY PRODUCT IN BECAUSE IT WAS TOO BIG WHEN THEY LITERALLY SOLD ME A PRODUCT OVER THE PHONE KNOWING THEY HAD TO COME MEASURE FIRST I PAID UP FOR TWO WEEKS IN ADVANCE AT THAT….. NEVER WILL I SHOP AT THIS LOCATION AGAIN …
MISLEADING MISLEADING MISLEADING!!! Website states they will refund the $25 fee for online reservations but according to Miriam they will not refund. Scam business
NEVER MIND THE STARS DUE TO THE BAD REVIEWS ON MANAGEMENT AND CUSTOMER SERVICE I'LL BE SKIPPING THIS BUSINESS... THEY NEED TO UNDERSTAND THAT WE TAKE REVIEWS TO THE UP MOST IMPORTANCE WHEN MAKING DECISIONS
NEVER MIND THE STARS DUE TO THE BAD REVIEWS ON MANAGEMENT AND CUSTOMER SERVICE I'LL BE SKIPPING THIS BUSINESS... THEY NEED TO UNDERSTAND THAT WE TAKE REVIEWS TO THE UP MOST IMPORTANCE WHEN MAKING DECISIONS
Everyone in the store is nice and very knowledgeable except for a short Spanish guy. He is disrespectful and doesn’t know what he is doing. He automatically set me up for auto pay without my consent and I witnessed him asking a customer for her debit card pin. That’s is very unacceptable and he either needs to be retrained or let go. His customer service is bad, he curses around the customers and he doesn’t care. I hope the district manager reads this and takes action on this employee.
Everyone in the store is nice and very knowledgeable except for a short Spanish guy. He is disrespectful and doesn’t know what he is doing. He automatically set me up for auto pay without my consent and I witnessed him asking a customer for her debit card pin. That’s is very unacceptable and he either needs to be retrained or let go. His customer service is bad, he curses around the customers and he doesn’t care. I hope the district manager reads this and takes action on this employee.
The people here are the rudest, least helpful, and unprofessional staff I've ever dealt with. I got harassing phone calls the day my payments were due. They were at my door if I was 1 day late with my payment. They would leave messages on my phone pretending to speak Spanish (my voicemail language is Spanish) all this after 1 day of missing a payment! If you are looking to make a purchase go elsewhere!
The people here are the rudest, least helpful, and unprofessional staff I've ever dealt with. I got harassing phone calls the day my payments were due. They were at my door if I was 1 day late with my payment. They would leave messages on my phone pretending to speak Spanish (my voicemail language is Spanish) all this after 1 day of missing a payment! If you are looking to make a purchase go elsewhere!
The worst place to do business no one seems to know what they’re doing there. When you ask them a question no one seems to know. They will call you and tell you complete opposite things all in the same day. I’m pretty sure they are pocketing money when I made my first payment they asked that I give them a portion in cash and the rest on my card that would be charged monthly when they gave me my receipt it was only for my card and my starting payment was listed for a lot lower than what they told me I also witnessed them buying food stamps from someone walking in so I wouldn’t put it past them to pocket my cash. The only way to get any help in this store is by calling the district manager nobody else is good for anything.
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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