Brook
Brook is a rent-to-own store located at 100 N Field Dr Ste 220, Lake Forest, IL 60045. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.9/5 based on 9 reviews.
Phone
(800) 933-7368Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Brook directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
9 reviews
Brooks helped me organize a move for my daughter, who was traveling across the country for an internship. The service was first-rate. The staff were informative, flexible and available on short notice. The furniture was in place when she got there. Top-notch service all-around. Would recommend Brooks without reservation.
Brook Furniture is amazing...from start to finish, the staff at Brook made sure that all of my needs were met, the entire process was seamless. I definitely recommend Brook Furniture for all your temporary furniture needs!
I had what seemed like an impossible task, to find quality furniture to rent with only two days lead time.... My google search brought me to Brook Furniture Rentals and after reading all of the positive reviews, I called and Paula made the impossible - possible. Paula went above and beyond my expectations. She searched every loveseat available in my area to help me with size as it had to fit in a small doorway. She patiently went through the lamp, end table and dining room table options. if it didn't have a picture online - she emailed it to me. I ordered the furniture on Wednesday and it was delivered Friday. The delivery men took time to help us arrange the furniture perfectly - they were very careful about noting getting the white rugs dirty. Pricing is very competitive and the ease of ordering and filling out the paperwork make the overall experience very pleasant. I highly recommend Brook Furniture for any short or long term needs. Again, the furniture is even nicer in person than what you think it will be online. Perfect condition.
Figures and Numbers: I compare Brook (BFR) with CORT; the pricing was good esp the additional charges. Besides better monthly rent than CORT, I also saved decent money for shipping and blah blah stuff (additional charges). Customer Support: Patricia was super cooperative, and guided me through each step. Well Coordination: Impressive that each step happened as I was told; emails, phone calls, driver upfront alert, and the delivery of the furniture. Professional: Delivery guys (Noel and Jesus) did professional job at super fast pace, including polishing of the furniture. I willy highly recommend BFR to others.
While being relocated brings about a series of unknowns regarding where to live, how to live, interim living, new job location familiarization, etc. one thing holds true. There are wonderful companies like Brook Furniture Rental which shine like a beacon and come to the rescue to make part of that journey easier. We are relocating from suburban Chicago to north of Milwaukee. Upon making our first call to Patricia at Brook, we immediately felt at ease that our furniture rental (for our interim housing) would be handled without a worry. Patricia and the staff at Brook Furniture have exceeded our expectations with the quality of the furniture provided as well as the quickness in their communications and the professionalism they showed in handling the transaction from start to end. We are grateful with all the changes going on right now, that Brook Furniture was one thing we didn't have to worry about. That's a wonderful thing for us. Thank you!!
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Brook or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Brook is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.