Rent-A-Center

3.6 (95 reviews) on Google

127 Willow Ln, Mcdonough, GA 30253

Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (770) 914-8880 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (770) 914-8880 or visiting in person at 127 Willow Ln, Mcdonough, GA.

Location

127 Willow Ln, Mcdonough, GA 30253

Get directions

Customer reviews

3.6
Based on 95 Google reviews
3.6

95 reviews

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Buford Bellenton
Buford Bellenton 5 months ago

The reviews aren’t lying avoid this place at all cost manager crystal goes on a power trip and has acts like a child I guess there hiring anyone at these places now if you go in there and see a person that looks like bubble bass from sponge bob that’s her avoid her G it’s not worth the headache

Michael
Michael 5 months ago

So it was my first time using rent a center and I got a promo code called trifecta to get a month free off the item the manager named crystal told me they are not taking the coupon code and if I want my item I need to pay the first month in full she was highly unreasonable and unprofessional and yall lost another customer don’t ever come to this store management are babies and are gonna hang up on you when they get mad I will be contacting corporate crystal

Debbie Oaldon
Debbie Oaldon 5 months ago

What they have online is not what they will accept !! You have to jump through hoops and I was told that even though I’m very close to the willow lane store they do not serve all of McDonough and can not help me !! Ridiculous!!

Michelle Foster
Michelle Foster 7 months ago

If I could give zero stars I would! I’m a customer of the Griffin location and was sent to them to pick up a speaker they had the manager was not very willing to give up from what I heard on the phone. When I got there we realized it wouldn’t fit in my car. The speaker is bigger than we expected. We were interested in another smaller speaker they had. Again the manager didn’t seem really willing to let it go and proceeded to tell me it was rented out to someone else. Which it may have been. BUT there was no sign on the speaker stating otherwise like there was on the original speaker we came for. Just didn’t seem very friendly. This is why I love dealing with the Griffin location!

Michelle Foster
Michelle Foster 7 months ago

If I could give zero stars I would! I’m a customer of the Griffin location and was sent to them to pick up a speaker they had the manager was not very willing to give up from what I heard on the phone. When I got there we realized it wouldn’t fit in my car. The speaker is bigger than we expected. We were interested in another smaller speaker they had. Again the manager didn’t seem really willing to let it go and proceeded to tell me it was rented out to someone else. Which it may have been. BUT there was no sign on the speaker stating otherwise like there was on the original speaker we came for. Just didn’t seem very friendly. This is why I love dealing with the Griffin location!

Sherri Lofton
Sherri Lofton 1 year ago

A joke if I could give a zero star I would never have I had good experience with this location! Go to any other place but them not only have my payments jumped off schedule with no fault of mines they wanted me to keep paying more to get back on track then I ordered something off line so I wouldnt have to deal with this location. I call and Manny tells me oh I don't feel comfortable even when it was approved online and I've purchased and paid off other items not including the items I currently have I may be late again with no fault of mines and no I'm not paying more to keep getting back on track for it to keep getting off track!

Sherri Lofton
Sherri Lofton 1 year ago

A joke if I could give a zero star I would never have I had good experience with this location! Go to any other place but them not only have my payments jumped off schedule with no fault of mines they wanted me to keep paying more to get back on track then I ordered something off line so I wouldnt have to deal with this location. I call and Manny tells me oh I don't feel comfortable even when it was approved online and I've purchased and paid off other items not including the items I currently have I may be late again with no fault of mines and no I'm not paying more to keep getting back on track for it to keep getting off track!

Maiha Shjonay
Maiha Shjonay 1 year ago

Absolutely disgusting service. Do NOT DO BUSINESS HERE. I tried to be transferred to a different store and ended up being stuck here. Crystal was extremely rude when we first spoke, constantly cutting me off, very smart responses while trying to answer her questions and canceled my order with out saying anything to me. When I realized I had to use this store I asked to speak to someone else. Which is how I got to Manny. Manny sided with crystal, even though he wasn’t present for our conversation and stated he doesn’t know me but he knows his people. I had my boyfriend call in to figure out if he can handle it and she sure had a lot to say about me to him. When I called back to figure out what the real issue was I don’t know if her boss backing her gave her a back bone but once again, zero professionalism. Constantly cut me off, played victim to the fact that her first response to me was unprofessional and hung up on me because she was “ getting annoyed”. No professionalism. Can’t wait to hear back from the district manager.

Maiha Shjonay
Maiha Shjonay 1 year ago

Absolutely disgusting service. Do NOT DO BUSINESS HERE. I tried to be transferred to a different store and ended up being stuck here. Crystal was extremely rude when we first spoke, constantly cutting me off, very smart responses while trying to answer her questions and canceled my order with out saying anything to me. When I realized I had to use this store I asked to speak to someone else. Which is how I got to Manny. Manny sided with crystal, even though he wasn’t present for our conversation and stated he doesn’t know me but he knows his people. I had my boyfriend call in to figure out if he can handle it and she sure had a lot to say about me to him. When I called back to figure out what the real issue was I don’t know if her boss backing her gave her a back bone but once again, zero professionalism. Constantly cut me off, played victim to the fact that her first response to me was unprofessional and hung up on me because she was “ getting annoyed”. No professionalism. Can’t wait to hear back from the district manager.

Unapologetic Black woman
Unapologetic Black woman 2 years ago

What can I say about the manager Manny, he is very sometimey he took a payment knowing that he in fact was going to reach out in 2 days asking for another, I’m only 4 days late. Cause I’m currently sick, I have several texts messages and now after I said I will pay it off he states he refuses to accept any more money on my account cause I have been late the past month or so. But he is very rude UPDATE yes I called and they said within 48 hours someone will call and never happened

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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.