Rent-A-Center

Knocking on my window really hard also on my door with multiple warnings also jumping over my fence where my dog is also pls do not ever touch or knock on my window like I don’t know where your hands has been

Knocking on my window really hard also on my door with multiple warnings also jumping over my fence where my dog is also pls do not ever touch or knock on my window like I don’t know where your hands has been

I decided to rent a pre-owned oversized chase lounge chair. Received it about a month ago... We haven't been able to sit on it yet because it was nasty and full of what looked like grass clippings, leaves and other debris and well as has an awful smell. I understand it was used but it should have been cleaned by the company prior to it being delivered. When I called to tell them I didnt want it and to come get it I was told that the customer has to have it a month and make a month's worth of payments before they can come pick it back up...i think it's BS to make a customer pay that much for something that's nasty and unusable. I shouldn't have to clean it just to use it.

I decided to rent a pre-owned oversized chase lounge chair. Received it about a month ago... We haven't been able to sit on it yet because it was nasty and full of what looked like grass clippings, leaves and other debris and well as has an awful smell. I understand it was used but it should have been cleaned by the company prior to it being delivered. When I called to tell them I didnt want it and to come get it I was told that the customer has to have it a month and make a month's worth of payments before they can come pick it back up...i think it's BS to make a customer pay that much for something that's nasty and unusable. I shouldn't have to clean it just to use it.

I got a couch from here. They told me it had to be cleaned but when it came it was Dirty. I tried to get them to pick it back up but it took two weeks to get. Also they been Harassing me about a missed payment. When I told them before I got a new job and will pay it the following week but said they were coming the next day to pick up my other Items but took weeks when I wanted to return something.

I got a couch from here. They told me it had to be cleaned but when it came it was Dirty. I tried to get them to pick it back up but it took two weeks to get. Also they been Harassing me about a missed payment. When I told them before I got a new job and will pay it the following week but said they were coming the next day to pick up my other Items but took weeks when I wanted to return something.

Not sure what happened to JD, he was the best; but Whoever the manager is at this location needs to be fired. He is the most arrogant, ignorant, inconsiderate & incompetent person I’ve ever spoken to. He does not give a crap about his customers instead it’s all about the money. My daughter was in ICU for two weeks fighting for her life at 11 years old and he told me he didn’t care about her or anything else all he cared about was the payment. You reap what you sow because God doesn’t like ugly, especially when you have no compassion for one of his children. My children are my world and come before anything. I have documentation and everything proving my daughter almost died & was on a ventilator and everything with heart & respiratory failure. You cannot work in a business, dealing with customers and have no customer service experience or compassionate attitude at all. No wonder this store has such horrible reviews and 2.9 stars. Whoever runs this company needs to hire better people and train them because this is really pathetic. If it weren’t for customers, this place wouldn’t even be in business.

Not sure what happened to JD, he was the best; but Whoever the manager is at this location needs to be fired. He is the most arrogant, ignorant, inconsiderate & incompetent person I’ve ever spoken to. He does not give a crap about his customers instead it’s all about the money. My daughter was in ICU for two weeks fighting for her life at 11 years old and he told me he didn’t care about her or anything else all he cared about was the payment. You reap what you sow because God doesn’t like ugly, especially when you have no compassion for one of his children. My children are my world and come before anything. I have documentation and everything proving my daughter almost died & was on a ventilator and everything with heart & respiratory failure. You cannot work in a business, dealing with customers and have no customer service experience or compassionate attitude at all. No wonder this store has such horrible reviews and 2.9 stars. Whoever runs this company needs to hire better people and train them because this is really pathetic. If it weren’t for customers, this place wouldn’t even be in business.

Not sure what happened to JD, he was the best; but Whoever the manager is at this location needs to be fired. He is the most arrogant, ignorant, inconsiderate & incompetent person I’ve ever spoken to. He does not give a crap about his customers instead it’s all about the money. My daughter was in ICU for two weeks fighting for her life at 11 years old and he told me he didn’t care about her or anything else all he cared about was the payment. You reap what you sow because God doesn’t like ugly, especially when you have no compassion for one of his children. My children are my world and come before anything. I have documentation and everything proving my daughter almost died & was on a ventilator and everything with heart & respiratory failure. You cannot work in a business, dealing with customers and have no customer service experience or compassionate attitude at all. No wonder this store has such horrible reviews and 2.9 stars. Whoever runs this company needs to hire better people and train them because this is really pathetic. If it weren’t for customers, this place wouldn’t even be in business.

JD and Chad were amazing from the first step! Very responsive and Chad handled all my items with care and very fast delivery! Amazing customer service