Aaron's

So I just had an experience. First off my only issue was with Scott the manager. My initial purchase was smooth with Monica. Then I wait a week for delivery and they came without a hose for hot and cold for my new washer. Scott assured me they had everything today. Then when the guys show up who were amazing. Adam and Marcus were great and apologetic fir not having it. So when I call aarons while they are still here setting up. I wait on hold for Scott for over 10 minutes. Then he precedes to answer the phone "yea" and as I begin to tell him what happens he interrupts me abruptly saying another driver can bring it in an hour. As a manager u should let the customer speak. And he was continuously rude. Luckily for him he has an amazing team including the amazing zmZina who came and stayed until everything worked correctly. Scott needs a demotion and Monica, Adam, Marcus and especially Xina need a raise!!!

Scott is a long time gm at this store all the staff is helpful

Scott is a long time gm at this store all the staff is helpful

They did a great job setting up the washer and drier. The manager is awesome and works with you when she can on what she can. Top notch customer service.

They did a great job setting up the washer and drier. The manager is awesome and works with you when she can on what she can. Top notch customer service.

Absolutely stellar customer service from everyone there. Heather and Scott were the phenomenal and I missed the third woman’s name but she was sweet as well! Fantastic experience, thank you all!

Absolutely stellar customer service from everyone there. Heather and Scott were the phenomenal and I missed the third woman’s name but she was sweet as well! Fantastic experience, thank you all!

Thanks Sean Brian For great service and fast

Went in today to make a purchase of a dresser, set up delivery for 10/23/2025. Then received a call saying Scott said we have to make a two week payment before delivery. We have had to return things due to financial issues and have paid several things off as well. Scott has a problem with us and we aren’t sure why. I’m not sure why we have to make a 2 week payment before delivery since it’s a penny down other than he just wants to be a jerk. We will not be doing business at Aaron’s any longer and you should be careful when renting from this store. If I could give them a 0 I would. I literally called to speak with Monica because she called about the dresser and Scott answered and he didn’t even have the balls to tell us we needed to make a two week payment said he would have her call us back, she didn’t so we called back, she told us Scott said we needed to make a payment before delivery. So we called back and spoke with him and again he told us the same thing, so when we asked why he literally said because we had 7 orders that we returned before the first payment was due, that was a lie I went back through payment history and there were 2 of them and they were canceled before they even got delivered. We have been a customer since 2017 and have purchased several things and paid off before the cash price expired and here is a so called manager deciding to not go by the advertising information, that’s one penny down. So they have now lost a customer that has been a good customer and I will tell everyone I see going to purchase from so place not to go to Aaron’s because the manager doesn’t understand that when you return something because you have lost your way to pay and don’t want them to have to still drop said item off and then come back to pick said items up. So if that’s there shady practices I would go else where to purchase product .

Went in today to make a purchase of a dresser, set up delivery for 10/23/2025. Then received a call saying Scott said we have to make a two week payment before delivery. We have had to return things due to financial issues and have paid several things off as well. Scott has a problem with us and we aren’t sure why. I’m not sure why we have to make a 2 week payment before delivery since it’s a penny down other than he just wants to be a jerk. We will not be doing business at Aaron’s any longer and you should be careful when renting from this store. If I could give them a 0 I would. I literally called to speak with Monica because she called about the dresser and Scott answered and he didn’t even have the balls to tell us we needed to make a two week payment said he would have her call us back, she didn’t so we called back, she told us Scott said we needed to make a payment before delivery. So we called back and spoke with him and again he told us the same thing, so when we asked why he literally said because we had 7 orders that we returned before the first payment was due, that was a lie I went back through payment history and there were 2 of them and they were canceled before they even got delivered. We have been a customer since 2017 and have purchased several things and paid off before the cash price expired and here is a so called manager deciding to not go by the advertising information, that’s one penny down. So they have now lost a customer that has been a good customer and I will tell everyone I see going to purchase from so place not to go to Aaron’s because the manager doesn’t understand that when you return something because you have lost your way to pay and don’t want them to have to still drop said item off and then come back to pick said items up. So if that’s there shady practices I would go else where to purchase product .