Great Rooms

Josh is by far the worst person ever to exist. He is rude and just nasty. He has no understanding for people going through hard times. I told him I could pay something, he said no. I asked what I owed and he stated he'd couldn't tell me that because I was past due. That is a huge lie. You are able to tell the amount owed in case someone is able to pay it. I then told him to come pick it up. He never did, and 6 days later he filed a false report against me as if I was trying to run off with the furniture that I've had over a year. He or his workers never showed up to my house and I've been living in the same home for almost 2 years. I'm glad I have statements from numerous people proving he's a liar. He won't get away with this. I'm headed to BBB next. AndI have someone looking into him. We will take it all the way. No wonder he can't keep workers. He's disgusting.

Jared was the best. Customer service TOP NOTCH. All the questions I had was answered, not to the best of his knowledge, but he had all the knowledge of all the questions I had. Great store. Great person

Jared went above and beyond to accommodate and find the perfect set I needed with in my budget. He was personable and great to work with. I will certainly be recommending him and great rooms to my friends!

Very poor customer service I bought a dining table and Chessa draw. The second month of me renting the items I got a call that if I didn’t make a payment which I was only behind two weeks The owner was going to call the cops. Last month, I told the owner He’s not Gonna keep threatening me with the cops just because I’m late on a payment. I told him he can come get his merchandise from my home. He told me that I would need to drop it off. I told him I’m not dropping it off so he would have to come and get it. He indicated he already filed a case so I told him OK that’s fine. I’ll just keep it. He didn’t file a case at that time. He actually waited till I was 30 days over the payment and then made a report with the cops they called me told me through great room whatever we sign. It indicates if we’re past due it would be considered as a criminal case so I just wanna let people know if your past due with great Room they can call the police and you can get a criminal case for furniture that you don’t want and it’s not a civil case

Thank you Jared and team for providing excellent service. I appreciate being greeted when I first entered also I was offered something cold to drink. It's truly a blessing to receive great customer service experience. Thank you again.