Rent-A-Center
575 Grand Ave, New Haven, CT 06511
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
575 Grand Ave, New Haven, CT 06511
Get directionsPhone
(203) 865-7771Customer reviews
70 reviews
I've been sitting in front of the store for more than 20 minutes and it's still close it says open but it's 1020 am and I've knocked on the door and no one is there even the lights are off that's so crazy why do you waiste peoples time I could had went else where and I only gave one star so I can speak my peace of mind
I've been sitting in front of the store for more than 20 minutes and it's still close it says open but it's 1020 am and I've knocked on the door and no one is there even the lights are off that's so crazy why do you waiste peoples time I could had went else where and I only gave one star so I can speak my peace of mind
The workers are rude I won’t Recommend nobody to y’all
Lazy. Claimed they couldn’t deliver a washer and dryer to the 3rd floor two minutes after he claimed he had to take off the doors. Wouldn’t do business here, i’ll be ordering offline.
Lazy. Claimed they couldn’t deliver a washer and dryer to the 3rd floor two minutes after he claimed he had to take off the doors. Wouldn’t do business here, i’ll be ordering offline.
Hmm get your contacts looked over and notarized all I’m saying- there independent owners - hmm
I bought quite a few things from them until I realized that they were ripping people off. I think pocketing money maybe but late fees are never mentioned until they are supposedly due??? Don't quit understand and the customer service by so called professional management and the way they talk to there customers. Is absolutely much more training needed. I think you just obviously hire anyone off the street but poor choice. And you WILL loose customers that's why NOBODY was in the STORE. They had ONE GUY DELIVER a large couch and of course it got damaged but had such a hard time getting it fixed but never did. I will be sure to tell everyone I know and make sure they tell everybody they know and on and on word of mouth can make or break a branch especially now. Thank you so much for listing to my frustration.
I bought quite a few things from them until I realized that they were ripping people off. I think pocketing money maybe but late fees are never mentioned until they are supposedly due??? Don't quit understand and the customer service by so called professional management and the way they talk to there customers. Is absolutely much more training needed. I think you just obviously hire anyone off the street but poor choice. And you WILL loose customers that's why NOBODY was in the STORE. They had ONE GUY DELIVER a large couch and of course it got damaged but had such a hard time getting it fixed but never did. I will be sure to tell everyone I know and make sure they tell everybody they know and on and on word of mouth can make or break a branch especially now. Thank you so much for listing to my frustration.
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.