Rent-A-Center

There seems to be no communication here. I called a day before my payment was due. Asked for an extension on my payment, til the next Friday. The girl I talked to told me that was fine. So tell why I get calls and text messages everyday after saying I missed a payment. After telling them arrangements were already made, they continued to try charging my card everyday. I mean, how easy is it to make a note in customers accounts? Do better for customers, especially those who been with you guys for a few years.

There seems to be no communication here. I called a day before my payment was due. Asked for an extension on my payment, til the next Friday. The girl I talked to told me that was fine. So tell why I get calls and text messages everyday after saying I missed a payment. After telling them arrangements were already made, they continued to try charging my card everyday. I mean, how easy is it to make a note in customers accounts? Do better for customers, especially those who been with you guys for a few years.

Horrible the employees are rude ignorant they like to give people the run around

Horrible the employees are rude ignorant they like to give people the run around

I’m very disappointed with the way my grandparents were treated at this Rent-A-Center location. They were met with disrespect and a lack of basic customer care, which is completely unacceptable, especially considering they are elderly. Instead of being patient and helpful, the staff came across as dismissive and unprofessional. No customer deserves to feel uncomfortable or talked down to, but it’s even more upsetting when it happens to older individuals who deserve kindness and respect. I would strongly suggest that management address how customers are treated here and provide better training for their employees. Based on this experience, I would not recommend this location to others.

I’m very disappointed with the way my grandparents were treated at this Rent-A-Center location. They were met with disrespect and a lack of basic customer care, which is completely unacceptable, especially considering they are elderly. Instead of being patient and helpful, the staff came across as dismissive and unprofessional. No customer deserves to feel uncomfortable or talked down to, but it’s even more upsetting when it happens to older individuals who deserve kindness and respect. I would strongly suggest that management address how customers are treated here and provide better training for their employees. Based on this experience, I would not recommend this location to others.

Finished paying off an item and still kept getting monthly charges pulled.. happened multiple times! Do not recommend

Finished paying off an item and still kept getting monthly charges pulled.. happened multiple times! Do not recommend

I’ve been telling rent center my couch has a large whole under a cushion and nobody has came out to repair it the material is bad for the amount I’m paying!!! This same spot has opened up before and was already repaired once in the past just shows how shitty this material the company uses if I wasn’t so far paid off I would of given it back

Poor customer service with the lady she was totally unprofessional and inpatient she canceled my delivery because I couldn’t text her back immediately while at work it took me maybe 15 minutes to reply to let her know I still wanted the delivery for that Saturday. I didn’t end up getting anything and canceling my order on my own because of the poor behavior. Definitely wouldn’t recommend this rac to anyone because now I’m getting bills for something I never received! Trying to sort out with corporate.