Rent-A-Center

I went there to return an Amazon package. They told me "We can't return because we don't have boxes". I replied no problem. This is already in a box. They replied "No it has to be a special Amazon box, so we can't take it". --> Be sure to call in advance if you have a return. There is not a competent, functioning staff behind that counter.

I went there to return an Amazon package. They told me "We can't return because we don't have boxes". I replied no problem. This is already in a box. They replied "No it has to be a special Amazon box, so we can't take it". --> Be sure to call in advance if you have a return. There is not a competent, functioning staff behind that counter.

It’s an okay place but I get overly frustrated with my money I don’t play about my money and how it’s spent . I returned my items because they can’t seem to get it together . My overall experience as far as customer service out of 10 would be 8/10. The only thing I can’t stand is miscommunication!! If you don’t communicate with me that drives me up the wall. Austin I been working with him since the Springdale store he okay 8/10 Andrew talks to low I can’t hear him but out of 10 I give him 9/10 sometimes he frustrates me because he doesn’t understand how I work and do MY MONEY 🙄Cody I been knowing him for while he always been great help 10/10 . I would love to spend my money but they have got to find better ways to communicate. That’s the biggest way to loose me as a customer.

It’s an okay place but I get overly frustrated with my money I don’t play about my money and how it’s spent . I returned my items because they can’t seem to get it together . My overall experience as far as customer service out of 10 would be 8/10. The only thing I can’t stand is miscommunication!! If you don’t communicate with me that drives me up the wall. Austin I been working with him since the Springdale store he okay 8/10 Andrew talks to low I can’t hear him but out of 10 I give him 9/10 sometimes he frustrates me because he doesn’t understand how I work and do MY MONEY 🙄Cody I been knowing him for while he always been great help 10/10 . I would love to spend my money but they have got to find better ways to communicate. That’s the biggest way to loose me as a customer.

Glad yall all got great service…Only 3 days late on my payment and they want to come get my table…. It’s literally Christmas time and this is how they treat their customers.

Glad yall all got great service…Only 3 days late on my payment and they want to come get my table…. It’s literally Christmas time and this is how they treat their customers.

The MLK one in Fayetteville ar just called the cops on my household saying we shot at them house got surrounded by cops for no reason at all they used old holes in there box truck to try to get us arrested because there all scared of my husband 10 out of 10 do not recommend rent a center

nice ppl and staff but i bought a tv from them finished paying it off only a year after having it my tv has started going out ! cracks and colors started appearing out of nowhere literally! could’ve kept my money .

nice ppl and staff but i bought a tv from them finished paying it off only a year after having it my tv has started going out ! cracks and colors started appearing out of nowhere literally! could’ve kept my money .

Austin and the staff are very kind people to work with, I am, however frustrated with the service as far as payments go. I paid up front for staging a home and have continued to be charged monthly. I have changed card numbers and still somehow they have access to my account so this is a frustrating issue to have to continue to deal with month after month. If you can keep from giving them your banking information I would recommend it.