Rent-A-Center

The service is wounderful the management was great an the delivery guys were fantastic I would tell anyone to use rent a center at chimney hill an the lady at the counter was really nice

These people come banging on my door like they’re a police or something and that once but like three times just aggressive and very loud. I dealt with them before cause a couple of months before hand they’re stating that they’re looking for my fiancé stating that they have these items that he ordered and he hasn’t made payments on them and they’re here to collect so I’m like I don’t have these items and my fiancé never made an account with these guys so I’m in a nice at first they said all here’s the number have your fiancé give him a call so when my fiancé did apparently it was a big hole misunderstanding and it was for another person not my fiancé fast forward to today they come banging on my door. You know my dogs are barking and stuff like that. Their dogs are gonna bark so when I open the door, they’re talking To me looking for my fiancé stating that he had stuff and we’re here to collect and I’m like we already dealt with you guys a couple of months prior and they said there’s a big big understanding. We don’t even have an account with you guys and they’re talking to me like my fiancé would lied to me saying that. But they’re looking for a PC computer or something. You can’t hide that for me and they are just rude about the whole time and I’m just like I’m I’m tired of y’all coming to my door, we already settled this we called before and whoever is on the phone with with my fiancé. The person on the phone (from a couple of months ago) said it was a big misunderstanding and a person at my door who was banging at it got annoyed with my dog barking because they can’t hear the person on the phone. That’s not my problem you came to my house come banging on my door. Don’t get mad about my dogs barking at you. Are you right now you are a complete stranger interrupting my peace. If I can give us a lower rating, I would. I would also like to make a sign out that my fiancé have never once received calls. We haven’t received any emails from them stating that we owe them anything. Just these people keep showing up to my door and it’s like we’ll call them and like it’s a misunderstanding and couple of months later. They’ll show back up at my door stating that we have stuff that they’re here to collect and I’m like I don’t have shit from you guys for a company who can’t even have the courtesy like if we had stuff from them you would think we would’ve gotten an email or at least a phone call stating we owe this but we didn’t receive anything

Would have kept everything . Pushy sales. poor management. Only good experience was the professional deliver drivers.set up was fast,clean! Hopefully the management will reward them but unfortunately doubtful.

First of all DO NOT ORDER ONLINE!! I completed my and uploaded documents then did 2 more times after that only for them to deliver the wrong product.Then I get the run around about them trying to find the correct connections No Phone Call No Text...I had to call them was placed on hold for 15mins and they still haven't gotten the order together.The only thing he could say is, I'LL GIVE YOU A REFUND UNTIL WE GET IT TOGETHER!!🙄HOW PROFESSIONAL...

Ive never missed a single payment on my furniture, there was a misunderstanding and genuine mistake with my payment not pulling out this time around. I received no phone calls giving me a heads up, just someone on my porch ready to take my things away unless I paid TODAY. I’m a mother of two toddlers, payday is in 5 days and JAMES knowingly took the last of my money (for formula and baby food) or they’d take everything from me, despite being able to make up for it in just a few days. Do not recommend. They are not understanding, compassionate or willing to work with customers whatsoever. All they want is money, even if that means taking the last of a families grocery money.