Last checked 1 week ago
Rent-A-Center
722 Us-74 Ste I, Rockingham, NC 28379
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
722 Us-74 Ste I, Rockingham, NC 28379
Get directionsPhone
(910) 582-2459Customer reviews
174 reviews
For the most part, the stuff we get is fine. It's one person who works there that ruins it for the bunch. He has a NASTY attitude, their own website messed up and has been taking our payments wrong. He calls and instant nasty attitude, screaming at us over speaker phone, telling me we got to pay our next payment and the one THEIR WEBSITE MESSED UP on a day that's NOT my arrangement day. I've never missed a payment, so not sure WHAT his issue is with us. I'm borrowing the money to fix the issue, but I'm waiting until Monday to make the payment since he wants to get nasty with us. Jokes on them, the stove I'm paying for has a bad error which means they have to replace it. This dude is the one that normally delivers the stuff. Nope, he better not put a FOOT in my house. Going to make sure his manager knows Monday too. Letting the whole world know that one guy has been officially trespassed.
For the most part, the stuff we get is fine. It's one person who works there that ruins it for the bunch. He has a NASTY attitude, their own website messed up and has been taking our payments wrong. He calls and instant nasty attitude, screaming at us over speaker phone, telling me we got to pay our next payment and the one THEIR WEBSITE MESSED UP on a day that's NOT my arrangement day. I've never missed a payment, so not sure WHAT his issue is with us. I'm borrowing the money to fix the issue, but I'm waiting until Monday to make the payment since he wants to get nasty with us. Jokes on them, the stove I'm paying for has a bad error which means they have to replace it. This dude is the one that normally delivers the stuff. Nope, he better not put a FOOT in my house. Going to make sure his manager knows Monday too. Letting the whole world know that one guy has been officially trespassed.
I have had several issues with my Whirlpool set. The dryer has went out twice and the items were new. The store in Rockingham, NC is not very helpful when it pertains to following up and ensuring that the items are repaired. I pay for the Benefits plus plan and am not getting the benefits that I pay for. The store called when my payment was due and never called back over a month after telling me that they would. I have recorded calls and voice recordings of when I went in the store before with the exact previous issue.
I have had several issues with my Whirlpool set. The dryer has went out twice and the items were new. The store in Rockingham, NC is not very helpful when it pertains to following up and ensuring that the items are repaired. I pay for the Benefits plus plan and am not getting the benefits that I pay for. The store called when my payment was due and never called back over a month after telling me that they would. I have recorded calls and voice recordings of when I went in the store before with the exact previous issue.
Rent a center is the most cleans and good working people I ever dealt with and trust and believe I will be back and they know there stuff
Customer Service could have been a lot better! Employee tried to turn me around while the store was still open because they were closing in 15 minutes. Before coming to the store, I called to make sure that I could come and told the same employee that tried to turn me around what time I would be coming. The employee stated that it would be fine. Employee stated that she didn't have time to sell me an item because she would miss her ride... may I remind you again that I was there 15 minutes before closing time. Things did not have to go the way they went. It was very unprofessional! Do better or either go work at a place where you will actually care about your customers.
Customer Service could have been a lot better! Employee tried to turn me around while the store was still open because they were closing in 15 minutes. Before coming to the store, I called to make sure that I could come and told the same employee that tried to turn me around what time I would be coming. The employee stated that it would be fine. Employee stated that she didn't have time to sell me an item because she would miss her ride... may I remind you again that I was there 15 minutes before closing time. Things did not have to go the way they went. It was very unprofessional! Do better or either go work at a place where you will actually care about your customers.
Thank you ms Jena and the delivery specialist mr Craig, really good people and very good customer service and recomend to get furniture from
Thank you ms Jena and the delivery specialist mr Craig, really good people and very good customer service and recomend to get furniture from
I’ve been with these guys two months and Craig.R has assured that all of my problems were solved they have great customer service.
Compare before you sign
See what other stores near Rockingham charge for the same item.
Compare nearby stores Estimate the total costMore rent-to-own stores in Rockingham, NC
Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.