Rent-A-Center
Rent-A-Center is a rent-to-own store located at 1963 Us-20, Waterloo, NY 13165. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.6/5 based on 59 reviews.
Phone
(315) 539-2788Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
59 reviews
Sharing account details with people who aren't on the account. Knocked on my parents door when I was visiting. Knocked on the door the next day after I paid my account (Again of my parents because its my mail address during my move) Told my parent I owe "$300" when my balance was 160. Seems a little fishy. Received a text message to "opt into autopay" when I wasn't even in the store nor requested it. Can't wait till my account is paid off and I can never get anything through here again.
Nick was great, helpful and got me the best deal I was looking for. I appreciate his attention to detail and asking the store manager for assistance when needed. Christian the store manager jumped in when needed. These guys make a great team. Thanks again Nick for your patient swift assistance.
Christian was super helpful and very professional. Love my new couch and coffee tables! Thank you Christian! 🤝🏼
Amazing customer service. Christian was very helpful and professional. Other rent a centers I’ve been to have been awful. This one exceeds all expectations! Thanks Christian!
The only person that was helpful and friendly was Noah. He always helped us out whenever we were short on a payment or needed any kind of help. Ej and Chuck were both rude and condescending anytime we tried to work something out or even just to make a payment. I’ve dealt with several RAC stores over the years and have paid off and purchased several items with them and can say that this store is by far the worst I’ve ever dealt with and would never recommend even to my worst enemy here. Absolutely horrible customer service and just overall rude and cocky. Even picking up the furniture after they refused to work with us, they gave us an argument about when they could come get it and threatened us. Not at all happy with this store and will absolutely NEVER rent or purchase another item again.
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.