Aaron's
Aaron's is a rent-to-own store located at 351 5Th Ave, Troy, NY 12182. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.7/5 based on 99 reviews.
Phone
(518) 233-9000Store Hours
| Monday (Today) | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Aaron's directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
99 reviews
Every dryer I get either doesn't dry or it stops drying shortly after receiving the dryer. I just was given 3 dryers In a row and none of them worked. This has been a ongoing problem for months. Ive been paying ridiculous amounts of money and barley have had a working dryer the whole time. And now they are trying to say my outlet is the problem and won't give me a new dryer till my landlord looks at my outlet... I am so fed up with the service. Why is it so hard to get a working dryer from you guys. And also how are you gonna deny me a new dryer untill My landlord looks at my outlet when I still paying for a dryer?! At this point I'm paying for a broken dryer that doesn't do the main thing it's suppose to do which is DRY MY CLOTHES!?! I am not a satisfied customer.
This is a great store. Fair pricing and quality products. Also the team there are great. Friendly and customer service is awesome. The delivery people are cool and very professional. Thank you
if i could give -100 I would I ordered over a month ago which I understand new product takes longer I get it, but then they keep calling me to spend more money there when I still have not got the first items I ordered wayy over a month ago? then they tell you oh let me find out for you I will call you to give an update, and they never call you back!!!!!!!!!! Then you call a week later and they tell you WE DONT NOT HAVE TO CALL YOU???? IN A RUDE MANNER??!! YEA I would say very unprofessional, ESPECIALLY WHEN THE LADY LAST WEEK SAID SHE WOULD CALL MOST LIKELY THE SAME PERSON!! Very poor customer service.. I prolly go a little over board by calling the lady 1 name, but come on people I been waiting 1 and a half months for my purchase. Also was n told 3 weeks ago that we would have it by the 21st???? Then you call again and they put on hold, they hang up and act like you were disconnected, and SO THE SAME THING AGAIN when you call back!!! NEVER AGAIN I AM ALSO CANCELLING MY ORDER!!!! I also filed complaint with corp. and attorney general!!! I have had enough of not being treated properly or of a "valued customer"
No communication at all! Today is my delivery day I set 2 weeks ago and I get a message today telling me my beds did not arrive, now I'm trying to call as they requested and no one at this location can answer the phone! I have called consecutively 10x and it just rings. Calling RAC and doing business with them moving forward because these people at this location lack customer service skills. If I could give negative stars I would, I had to wait a whole month to have a couch delivered from this location so my experiences have been poor with this store.
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.