616 Columbia Rd
Dorchester, MA 02125
Rent-A-Center
Rent-A-Center is a rent-to-own store located at 531 Columbia Rd, Dorchester, MA 02125. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.0/5 based on 61 reviews.
Phone
(617) 265-0325Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
61 reviews
I wouldn't recommend renting from here unless you are desperate. I paid off an item and was told I could get a month free. Not only did I not get the month free, the wouldn't let me see the contract until after I signed it which is illegal. Then claimed on the phone I would get a month free then they conned me out of money to hold the product where nowhere on the contract does it say to do that and then make me pay again 2 weeks later when my payments are supposed to be monthly. Only nice one is one of the young women who I believe helps brings products to people, she's a right sweetheart.
Worst customer service ever especially the Chelsea location they keep switching the delivery date for a whole no update lack of communication than they you finally get a hold of HR they tell the delivery has been completed i get home from work nothing there like for real what is this pre school screw up I am done I've had enough they can keep there product I am all set ✌️
Horrible staff- management and a lack of communication! They are unorganized and the delivery guys are messy and will destroy your items w/o informing the customers! The District Manager is worthless as he himself do not follow through with complaints or see that the customers are happy.
From start to finish I have to say, they were fantastic! The manager Anilia, was awesome! Very knowledgeable! She took care of me thru the delivery process which was same day and went very smoothly! The guys Jorge and Eli were very pleasant and respectful of my home and were in and out within 20 minutes! This rent a center has earned my business for the long run!
I walked into the store and was immediately greeted by the staff making me feel welcomed. I was amazed at how clean and organized the store was. The staff was very attentive and very informative. The transaction went very smoothly and the delivery date for my furniture was already set right away. The delivery drivers were very professional and careful with all of my furniture and my home. They even had great communication from start to finish. I appreciate all of their efforts in making sure nothing was damaged. I will recommend this store and their staff to anyone they won't disappoint.
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Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.