Aaron's

Everything was fine in the beginning, and Tim was professional and helpful when it came to unloading the couches I had previously been renting and was now returning. However, the situation took a turn during the return process. While I was outside, my girlfriend overheard an older employee say, “Make sure to rip off the dust covers—I don’t like him nor trust him,” which was completely uncalled for. There was no reason for that kind of comment, and it made the whole experience feel uncomfortable and unprofessional. I didn’t have any issues on my end and was simply returning the furniture as expected. It’s disappointing because the service started off well, but that interaction left a really negative impression.

This is the worst place to rent from I have experienced two different situations with them my aunt rented from them I got a bed and a refrigerator and they wouldn’t take it back due to some unexpected circumstances and so we kept it, but they didn’t find us or try to take us a small claims but then in other incident when my husband skipped a couple payments because he was laid off from his job, they threatened to take him too small claims, I feel like if you’re going to take someone for small claims for one incident you need to take them for another two not just for electronics they pick and choose who they want to take a small claims and that is not fair arrond is the worst place to rent from I do not recommend

I ordered a speaker said it would be in in 2 weeks they was able to get me one in a few days. So far been nice on the phone. I was running behind to pick speaker up store was closed but they stayed and help me get it loaded and was very nice about it. So first interactions are 5 stars.

If I could give it a 0 star I would. Told the delivery people the doors might need to be taken off so let me know, they decide not to let me know then proceed to break not only the new refrigerator but also my old one. So now I have no refrigerator and it’s “my problem not theirs”

Amazing place to be a loyal customer at. Been valued since 2015 and when life sets you back even a tad then are there to understand. As long as you are honest and up front with them they are willing to help work it out with you. Amazing staff and very kind

Good place to get quality household items. We have gotten several items from there and have never had a problem. The staff is nice and always helpful with any questions we may have. They have worked with us a couple times when our payment was going to be a couple days late. Would recommend to anyone and will continue to do business with them in the future.

Horrible communication. Worst customer service ever. I asked them to call me before they came the day of delivery. No call. But I was home. Now 3 months into it. The purchase has been junk. And they dont have a service tech. So they send delivery drivers. Who I'm sure are exhausted in this heat working all day. But they cant even give me a call. I specifically told them I work nights. And they gave me a 4 hour window. Again, They show up. No call. And Tim is calling me a liar. I'm not very happy with this place at all!!!!