Rent-A-Center
Rent-A-Center is a rent-to-own store located at 363 W Stevenson Rd, Ottawa, IL 61350. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.6/5 based on 47 reviews.
Phone
(815) 433-3648Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
47 reviews
My Mother's refrigerator kicked the bucket. I called RAC and Shaunna was amazing! She helped me rent a new fridge at a great price and had it delivered within 2 hours! I couldn't believe it! Tony and Kimo delivered it and were both very patient and super helpful with turning off the water to the icemaker (not an easy task). They even moved the old fridge to the garage for us to have it hauled away. I had only hoped that they'd deliver the new fridge in its shipping box to put my Mom in...to have her hauled away too. Oh well.... ;) Kudos to these kind folks at RAC! They all went way above and beyond for us!!!
I rate this location with a 2.5 for the reason that I got a e bike from them and paid it off and was promised the warranty but it’s paid off and sitting for over a month collecting dust and told replacement is ordered but can’t get a tracking number seems like a we got sold with empty promises and told what we wanted to hear for someone to close a sale
Tony is awesome! Our AC went out and it is HOT! He went out of his way to help us get what we need! I was impressed with his dedication and stellar customer service!
I've been renting to own sense 2016. I've never had a bad experience. I've gotten washer dryers. Fridges. Ac units. 8 or more laptops. Beds. Chairs. Very friendly staff. Always helpful. Happy ppl. I highly suggest that you try them. Super gold star manager. Great delivery guys.
Where do I begin! Rent-a-center has beyond helpful and understanding! Communication is very easy and delightful and I always know they are here to help! THE LADY WHO GIES BY THE ALIAS SHUANA IS GOD SENT!
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.