Rent One
Rent One is a rent-to-own store located at 606 Chester Center, Chester, IL 62233. Customers have rated this store 4.7/5 based on 160 reviews.
Phone
(618) 826-5424Store Hours
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday (Today) | 10:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent One directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
160 reviews
great service and great atmosphere., if you won't something get with them they will take care of you
‼️⚠️ Warning to Future Customers ⚠️‼️ I feel it’s important to share my experience to help others avoid the same situation. The manager, Jeremy, has a pattern of misleading customers, pressuring them into sales, and even attempting to pass off broken appliances as if they were in working condition. He will say whatever it takes to get people in the door, and unfortunately, many end up disappointed or taken advantage of. What’s worse is that despite multiple complaints from customers, nothing ever seems to change. This kind of behavior continues unchecked, and it leaves customers frustrated and mistreated. If you’re thinking about buying or renting from this location, please reconsider. Based on my experience, Jeremy cannot be trusted, and if it were possible, I would give this store less than one star.
I’m writing this review to warn anyone considering doing business with this store and its management. If you take the time to read any review here, please read mine. The manager, Jeremy, has repeatedly lied to customers and attempted to sell broken appliances. He misleads people just to get them through the door, and even pressures or harasses customers to make a sale. Despite numerous complaints, nothing ever seems to be addressed or resolved. It’s clear that this behavior is ongoing. For anyone thinking about purchasing or renting from this location, I strongly advise against it. Jeremy cannot be trusted, and my experience makes me wish I could leave less than a one-star rating.
I just have to give a huge shoutout to Faith at Rent One! She consistently goes above and beyond every single time I work with her. Her professionalism, kindness, and attention to detail are unmatched. It’s because of her that I’ve become a loyal, returning customer. Faith truly makes the whole process effortless. Whether I’m making a new purchase or setting up a delivery, she ensures everything is smooth and stress-free. The delivery process is always quick, easy, and handled with care — no hassle, no confusion, just great service. People like Faith are the reason I keep coming back. She genuinely cares about her customers and takes pride in making sure everything is done right. Thank you, Faith, for always exceeding expectations!
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent One or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent One is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.