Rent-A-Center

Worst experience I’ve ever dealt with dealing with a renter I lost my job at a restaurant and I missed one week of a payment and I do have the money to pay the payment now, but they don’t want to work with me instead they hound me when I can return the merchandise Knocking on my door consistently and calling me and not to mention the customer service is very rude. All they want is your money in the beginning so they can make some money off of you and then miss one payment they come and try to get it. They don’t even give you a grace. Period. Not worth my time and money. I suggest going to Aaron’s or Happys had a lot better experience with them in the past and fully payed my merchandise with them.

Im just saying, all these businesses need to stop acting like they care about the people in their area after a disaster strikes because i continue to see a lack of concern or any latitude being given at all. I was displaced from the hurricane my house utterly destroyed with everything in it and i get dragged for days and days only to be told that they can't do anything for me until i have moved into the new place. I don't like being in a motel either but the fact that I've lived in the Tampa Bay area my whole life doesn't come in to play? Of course not, and you care so much about the victims right?

The people here are very friendly and professional. They helped me find what I was looking for, and answered all my questions. Highly recommended

Joshua at the front desk was polite but acted like he did’t want to do his job AT ALL. John the store manager didn’t greet us when we walked in and walked past us twice without speaking, then when we asked him for help he was frustrated with me and my wife. He was extremely unprofessional and rude. I was highly unimpressed and would not recommend.

I am writing to address a matter of concern regarding your policies, procedures, and code of conduct for customer service. The tone and behavior displayed by your representative during our conversation were highly inappropriate. Consequently, I have decided to terminate my contract with your company and discontinue any further business. As per the agreement, all bike-related work is supposed to be handled by your company. However, I was informed that I am solely responsible for any issues. If this is indeed the case, I request the immediate termination of my contract. I anticipate a prompt response.